Vice President, Product Project Lead (Customer Acquisition & Engagement)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Project Lead (Customer Acquisition & Engagement) All About Us The Services team is a key differentiator for Mastercard, providing that help our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. About the Role Make an Impact as a Program Lead for Mastercard Offers Network / Commerce Media roll out in AP. Mastercard Offers Network / Commerce Media is one of the strategic Big Bets and pilar of the 2030 Mastercard strategy, developing new added value services to Merchants / Advertisers leveraging Mastercard unique network capabilities with Publishers and AI powered, data enabled technology solutions to drive efficient and profitable consumer engagements and incentives. Within Mastercard Offers Network / Commerce Media AP roll out project, Program Lead is an execution-oriented position that applies proven, accredited change skills and domain experience to partner with multiple stakeholders and ensure in time, in budget roll out of the Big Bet Mastercard Offers Network /Commerce Media solution across multiple countries in AP by 2026. Position preferably based in Singapore. Key Responsibilities include: Program & Project Management • Lead the planning, execution, and delivery of the Mastercard Offers Network program across Asia Pacific markets • Develop and manage detailed project timelines, action plans, and milestones. • Ensure cross-functional alignment and timely execution across all workstreams. Stakeholder Engagement • Act as the primary liaison among country teams, regional product teams, and pilot teams. • Facilitate effective communication and collaboration across internal and external stakeholders. • Organize and lead Steering Committee meetings, ensuring governance and strategic alignment. Strategy and program roll out Management • Oversee product roadmap development with the regional product team and ensure alignment with global product strategy and roadmap delivery (Offers and MCM product). • Coordinate market assessments with country teams to inform go-to-market strategies. Align with Account Management, Country Managers, SBL, Specialist Sales and CSC to ensure consistent external stakeholders’ approach (Issuers, Merchants). • Execute commercialization strategy and lead end-to-end program management, ensuring seamless planning, execution, and delivery of rollouts across priority Asia Pacific market • Drive Publisher/Issuer and Advertiser/Merchant Ecosystem development across target markets, ensure relevancy of Issuer and merchants launch prioritization and monitor program impacts • Lead operational planning, execution, and follow-up across all participating countries. • Partner with Finance and Business Excellence teams to develop business cases, financial models, and projections through 2030. • Monitor Project P&L and solution performan ... (truncated, view full listing at source)