Associate Managing Consultant, Specialized Product Delivery (Portfolio Management)

Mastercard
Dubai, United Arab EmiratesPosted 22 March 2026

Job Description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Specialized Product Delivery (Portfolio Management) Our Purpose We connect and power an inclusive, digital economy that benefits everyone, everywhere—making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help customers realize their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. We cultivate a culture of inclusion that respects individual strengths, views, and experiences because our differences make us a better team—one that makes better decisions, drives innovation and delivers better business results. Title and Summary Associate Managing Consultant, Specialized Product Delivery (Portfolio Management Manager — Specialist) Own the portfolio health and value creation agenda across consumer and/or SME card products. You’ll diagnose performance (activation, digital adoption, spend, ENR, attrition), design precise lifecycle interventions, and deliver controlled change with measurable uplift. Expect hands‑on partnership with Product, Analytics, Marketing, Operations, Risk, and Compliance to run always‑on portfolio programs and to install robust guardrails for sustainable growth. All About Us The Data & Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Specialized Product Delivery (Deploy) focuses on expert execution—deployment and value realization—from implementation to adoption, usage, and product evolution As an Associate Managing Consultant, Specialized Product Delivery (Portfolio Management Manager — Specialist) you will Portfolio strategy, insights, and execution Diagnose portfolio performance end‑to‑end (acquisition, activation, early‑life usage, ENR, attrition) and convert findings into quarterly OKRs and a prioritized experiment backlog. Design and launch precision lifecycle programs (activation accelerators, spend stimulation, balance build, retention save‑offers), with explicit hypotheses, target cohorts, success metrics, and control groups. Instrument performance dashboards (activation, tokenization, spend per active, ENR, churn, campaign ROI) and run test‑and‑learn to optimize offer design, timing, and channels. Calibrate growth with controls: partner with Risk/Compliance/Operations to embed documentation, approvals, and audit trails for each change; maintain clean delivery and governance. Product & proposition tuning Evolve pricing, features, and benefits to improve perceived value and margins (e.g., fee constructs, installment/EPP levers, rewards tuning), using competitive benchmarks and cohort analysis. Close the loop with Product and Marketing on campaign narratives, CX fixes, and digital journey improvements; quantify uplift vs. baseline. Stakeholder leadership & delivery discipline Run weekly portfolio cadences with Product, Analytics, Ops, and Marketing to remove barriers, approve tests, and course‑correct; publish action trackers and impact summaries. Execute with rigor (RAID logs, gated milestones, cutover plans, post‑launch stabilization) so changes land safely and scale. Team Collaboration & Culture Translate complex analysis into clear choices and crisp storytelling for senior stakeholders; facilitate decision‑ready forums. Pl ... (truncated, view full listing at source)
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