Manager, Product Management Strategy & Insights

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Strategy & Insights Overview Mastercard is seeking a Manager, Product Excellence Strategy & Insights to help define how product excellence is measured and continuously improved across our product organization. This role sits at the intersection of product strategy, data insights, and operating model design. The individual will translate data from product systems, workflows, and lifecycle activities into actionable insights that improve how product teams build, launch, and scale products. The role will partner closely with Product Excellence leadership, product teams, and analytics partners to design measurement frameworks, ensure product data is captured effectively, and identify meaningful performance signals across the product lifecycle. A key aspect of this role is ensuring that product data collection, metric definitions, and reporting structures are streamlined, consistent, and aligned with the outcomes the organization is trying to drive. This includes helping ensure that product metrics measure the right behaviors, are interpreted consistently across teams, and provide leaders with clear signals for decision-making. While familiarity with workflow systems and product tooling is valuable, the core mandate of this role is interpreting product signals, improving the quality of product data, and translating insights into strategic improvements to Mastercard’s product operating model. This is a high-impact role for someone who enjoys connecting data, strategy, and product operations to drive better outcomes across a global organization. ________________________________________ Key Responsibilities Product Excellence Strategy Help evolve Mastercard’s product operating model by identifying opportunities to improve how product teams plan, build, and launch products. Responsibilities include: • Supporting the development of frameworks that define product excellence across the product lifecycle • Identifying patterns in product development, commercialization, and product readiness • Recommending improvements to governance, lifecycle standards, and product processes • Partnering with Product Excellence leadership to drive evidence-based operating model evolution ________________________________________ Product Metrics & Measurement Design and maintain measurement frameworks that track product performance and product team effectiveness. Responsibilities include: • Defining clear, actionable metrics that measure product lifecycle health and effectiveness • Ensuring that product metrics align with desired behaviors and outcomes • Developing frameworks for evaluating product readiness, velocity, and launch success • Partnering with analytics teams to ensure product data is accurately captured, accessible, and interpretable • Establishing consistent metric definitions, methodologies, and governance across product teams ________________________________________ Data Insights & Decision Support Translate product data into actionable insights that inform leadership decisions. Responsibilities include: • Analyzing trends across product portfolios and development workflows • Identifying systemic friction points in product development and commercialization • Producing insights that support executive decision-making • Helping leaders understand how product behaviors and processes impact outcomes ________________________________________ Data Integrity & Workflow Instrumentation Ensure that product sys ... (truncated, view full listing at source)