Senior Technical Program Manager
MastercardToronto, CanadaPosted 22 March 2026
Job Description
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next. About the Role The Senior Technical Program Manager plays a critical role in delivering complex, cross team initiatives within the Employee Digital Experience (EDE) ecosystem. This role partners closely with engineering, product managers, service owners, and operations teams to plan, execute, and deliver well defined initiatives while building the skills and judgment required to operate at broader enterprise scale. Senior TPMs are expected to own execution for scoped initiatives or major workstreams, manage risks and dependencies, and provide clear delivery visibility. These programs are often multi quarter in nature and span multiple engineering and partner teams. Senior TPMs operate with growing independence, while still benefiting from coaching and guidance from Lead TPMs and leaders for highly ambiguous or enterprise wide decisions. All staff at Mastercard are expected to demonstrate The Mastercard Way — Create Value, Move Fast, Grow Together, and be inclusive — with a relentless focus on our customers. ________________________________________ What You’ll Do Program Execution & Delivery • Drive planning and execution for multi team, multi quarter initiatives or significant workstreams, ensuring milestones, dependencies, and outcomes are clearly defined and tracked • Decompose larger initiatives into executable plans, sequencing work across engineering and partner teams • Maintain delivery rigor across scope, schedule, and quality, escalating risks when needed • Drive readiness and go live checkpoints, ensuring engineering, operational, service, and stakeholder readiness prior to launch ________________________________________ Risk, Dependency & Change Management • Identify delivery, technical, and operational risks early; develop m ... (truncated, view full listing at source)
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