Manager, Software Engineering

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview • Responsible for the analysis, design, development and delivery of software solutions • Defines requirements for new applications and customizations, adhering to standards, processes and best practices Responsibilities • Formally supervise and coach 2+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles • Work with business/product owners to develop and deliver on new services to introduce new products and bundles • Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year • Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role • Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk • Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement • Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership • Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies • Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership • Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity Experiences • IT experience with successful track record in managing small scale development organization (2+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership • Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management. • Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, Steeltoe, Angular, DXP, others) • Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code • Able to perform debugging and troubleshooting to analyze core, heap, thread dumps and remove coding errors • Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) • Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code • Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring • Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience • Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time • Has skills to understand customer journeys and ensure a Mastercard go ... (truncated, view full listing at source)