Managing Consultant, Advisors Program Management (Payments & Program Management Consultant)
MastercardRiyadh, Saudi ArabiaPosted 22 March 2026
Job Description
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Advisors Program Management (Payments & Program Management Consultant) Summary The Data & Services team is a key differentiator for Mastercard, providing end‑to‑end services that help our customers grow. We combine traditional management consulting with rich data assets and in‑house technology to deliver strategic insights and measurable outcomes. Advisors Program Management (Deploy) focuses on expert execution support—deployment and value realization—from implementation to adoption, usage, and product evolution. Own high‑visibility payments programs —design the roadmap, execute delivery, and prove value with data. This Managing Consultant role blends strategy + execution: shaping issuer/acquirer changes and platform rollouts, shipping activation sprints and merchant initiatives, and landing regulatory/scheme updates with clean controls. You’ll partner cross‑functionally (Product, Risk, Operations, Compliance, Tech/Processor, Marketing) to lift activation, digital adoption, spend, balances, retention, and fee income, while maintaining an auditable control environment. Why this is compelling for top performers • Direct impact: You’ll move the metrics that matter and engage senior stakeholders on outcomes. • Autonomy with backing: Decision space plus access to data, platforms, and subject matter experts (SMEs) to move fast and smart. • Scale & variety: Multi‑program mandates across Saudi Arabia/EEMEA, spanning consumer and SME portfolios and omnichannel delivery. The Role As a Managing Consultant, Advisors Program Management (Payments & Program Management Consultant) you will have the following responsibilities: Drive outcomes (not just activities) • Program strategy & roadmap: Co‑create multi‑workstream plans (card issuance, card acquiring, product launches, ops readiness, analytics, marketing etc) and convert into quarterly objectives and key results with gated KPIs and risk‑controlled milestones. • Payments delivery: Lead execution for platform enablement, digital payments adoption, issuer/acquirer change deliveries, authorization/fraud improvements, and regulatory/scheme updates—on time, on budget, in control. • Lifecycle programs: Design and run activation, usage, balance build, retention across CRM, digital, branch/tele, and merchant channels—owning testing, targeting, controls, and in‑life optimization. • Commercials & revenue levers: Recommend pricing constructs, fees, and merchant/GTM partnerships to grow program profitability within policy and customer‑experience guardrails. • Analytics partnership: Build decisioning dashboards (activation, digital adoption, spend, attrition, balances) and test‑and‑learn experiments; rapidly operationalize insights. • Change delivery & controls: Run structured delivery (RAID, gating, cutovers) for complex changes; maintain auditable documentation, sign‑offs, and evidence packs for compliance reviews. • Stakeholder leadership: Align Product, Risk, Ops, Compliance, Marketing, Tech/Processor, and vendors; sustain weekly performance cadences and unblock decisions quickly. • Value realization: Set success benchmarks (e.g., early‑life activation, digital adoption, usage, retention) and drive post‑launch optimization sprints to sustain gains. • Activation & digital adoption: Uplift activation and wallet/tokenization/Click‑to‑Pay adoption. • Spend & balances: Achieve measurable growth in monthly spend, balances, and fee income through orchestrated program. ... (truncated, view full listing at source)
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