Lead Technical Program Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Technical Program Manager ABOUT MASTERCARD: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility, and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development? If the answer is YES, come join us! OVERVIEW The Payment & Enablement Optimization (P&EO) program is suite of Digital Transformation Technologies that support analytics and AI generated recommendations and solutions for decision making to increase authorization rates. We are looking for an experience TPM to join our team to help build and manage two high-profile products, Payment Optimization Platform (POP) and Mastercard Portfolio Advisor (Optimus). The ideal candidate is passionate about program and stakeholders’ management, improving concurrent program delivery, highly motivated, intellectually curious, analytical and possesses a go-getter mindset. ROLE Our TPMs conceptualize, rationalize, and drive multiple, simultaneous projects to deliver engineering work across the portfolio in our Scrum execution model. In this role, you may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way. As a Lead TPM, you should be able to: • Work across teams to organize and accelerate delivery by ensuring all teams are delivering in a coordinated manner, identifying and removing blockers, and always finding the path forward in challenging situations. • Understand the business strategy and design approaches within product, program, or domain with depth to be credible and effective with teams you work with. Act as first point of contact for your team or area and the source of truth for status, providing the right information and associated data about the state of the project to the right audience at the right time. • Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or an outcome that spans multiple teams and integration across the enterprise. • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives. • Proactively manage all dependencies, ensuring all outputs are production ready at time of launch. • Proactively identify risks & issues and ensure mitigation efforts are being carried out throughout the software development lifecycle. • Work with ambiguity and with limited guidance – able to get the inertia out and the project in motion. • May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying oppor ... (truncated, view full listing at source)