Manager, Franchise Business Partner, Korea and Japan

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Franchise Business Partner, Korea and Japan Overview: This role offers a dynamic and energetic individual to enable customer participation in the Mastercard global ecosystem. Critical to Mastercard, Franchise enables the Mastercard network to scale and monetize our capabilities. With growing digitization, multi-rail opportunities and new customer segments, this role will offer exciting opportunities to reshape and drive existing as well as new businesses. It offers the opportunity to enable and scale business opportunities. The individual will have customer facing opportunities to enhance ecosystem performance, enabling value add to participants. • They will work hand in hand with the Northeast Asia Divisions and Countries Leadership and be engaged in strategy development, enabling deals with new customers/customer segments, driving performance optimization in the ecosystem • They are customer-focused, enabling businesses to be conducted expeditiously • They will lead and drive execution with internal stakeholders and external customers. • They demonstrate business acumen, creativity in solutioning across traditional/core businesses, evolving digital, multi-rail and new payment flow opportunities • They will communicate and provide thought leadership within the Division and to Customers • They possess breadth of knowledge across all Franchise verticals, payments industry knowledge, regional experience • They will be a Franchise expert and a valued advisor to the Business / Product teams Accountabilities: 1. Proactively engage and provide guidance and ensure early engagement on strategy and execution of initiatives. 2. A trusted advisor and go-to person for internal and external stakeholders on Franchise Growth & Enablement 3. Deliver Franchise revenue from Franchise Solutions advisory services 4. Engage with Customers to build and deliver Franchise related services as well as generate sales leads for Mastercard Value Added Services 5. Be a strong collaborator with Account and Product teams to enable new opportunities in core businesses, processing initiatives, multi-rail flows, new customer segments (instalment providers, fintechs) that go to Extending the Franchise 6. Support measures to counter disintermediation, nationalism and localization threats 7. Provide thought leadership, drive resolutions and delivery of initiatives through cross functional engagements at Divisional, Regional and Global levels 8. Partner with Business Development, Product, Account Teams, Customer Risk, AML, Customer Delivery to create and implement solutions for strategic initiatives 9. Ensure Customer Onboarding is executed with CRM principles, within SLA timelines for a seamless and delightful customer experience 10. Ensure a risk-based approach for Customer engagements and business initiatives 11. Be well-versed with the regulatory landscape 12. Identify process efficiencies as well as improvement using automation and simplification technology 13. Participate in Division Management and/or Business meetings; communicate Regional strategies, initiatives, and best practices 14. Collaborate and communicate to ensure overall alignment across country, regional and global levels Requirements: • Proficiency in Japanese is required for this role • Possess a strategic and business mindset • Successful track record in payments, translating strategies into large scale programs and adapting them across business and/or mark ... (truncated, view full listing at source)