Director - Specialist Sales Services, Business Development - Loyalty
Mastercard6 LocationsPosted 22 March 2026
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director - Specialist Sales Services, Business Development - Loyalty
Overview
Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open banking, and more.
The Services Business Development team is looking for a Director supporting Sales Services and Business Development to drive growth of our value-added services within the Loyalty space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers.
Role
As Director, Specialist Sales you will be responsible for generating new loyalty platform sales within the financial services segment in North America.
• Responsible for developing and executing the sales strategy for a key set of prospect accounts within the region to secure multimillion-dollar, multi-year deals
• Build and develop an active pipeline, ultimately progressing to signed platform deals
• Articulate the benefits of bundling our Loyalty Solutions products with other Services products
• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
• Ability to seamlessly partner across our multiple internal sales, product management, program management and finance teams.
• Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking
• Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite
All About You
• Deep understanding of the suite of Mastercard Services value propositions with a thoughtful approach to executing within and across markets
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Strategic software sales experience with expertise in CRM / Martech / Loyalty
• Never give up attitude, excellent at ‘pounding the pavement’ through email/phone cold outreach
• Complex hunting sales preferably within Financial Services Segment; rolodex of C-Level / EVP / SVP contacts preferred
• Ability to thrive and build robust pipeline with limited lead generation support
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues
• Strong pipeline management and forecasting skills
• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any ... (truncated, view full listing at source)
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