DVP Customer Base

Ceridian HCM Holding
RemotePosted 24 March 2026

Tech Stack

Job Description

Skip to Content Sign In DVP Customer Base Req #22767 United States Apply Share Job Description Posted Monday, March 23, 2026 at 9:00 PM | Expires Friday, April 10, 2026 at 8:59 PM Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. Location:  Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in North America. About the Opportunity The DVP of Customer Base is responsible for leading, coaching, and growing a team of Customer Base Representatives. The DVP of Customer Base will motivate, train, and evaluate their team, ensuring that their responsibilities are performed in a timely and accurate manner. This focus will be on increasing discovered opportunities, call activity, and other Key Performance Indicators related to sales to the Dayforce customer base. The role relies on team, solution, strategic, and value-based selling. The successful outcomes of the Customer Base team are vital to Dayforce’s pursuit of landing and expanding its footprint among the addressable accounts in its assigned segment. Success will be defined by effectively growing revenue through managing the assigned sales team and achieving the assigned team quota. What you’ll get to do Lead, maintain, and nurture a team of Customer Base Account Executives Inspire team growth and development via hands-on training (live training, role playing, call monitoring, and joint selling), individual development plans, etc Schedule and run regular weekly team meetings with the appropriate cadence Acting as first line of executive sponsorship, representing Dayforce Oversee team resource planning, reporting, incentives, and communications Hold Account Executives accountable for sales and expectations, following company policies, and taking corrective action if needed Set and track individual and team sales targets Hold Customer Base AEs accountable for their individual quotas, pipeline growth, and SFDC hygiene Collaborate across multiple departments to ensure the execution of strategic programs and to ensure consistent messaging and sales tactics are being used Identify and implement improvements in the sales administration process· Report on sales metrics and suggest improvements. Prepare monthly, quarterly, and annual sales forecasts Meets or exceeds individual and team revenue targets: Develop qualified sales opportunities that result from up-sell and cross-sell to the existing customer base Ability to engage with C-Suite, drive business discussions identifying company priorities/goals/strategies, and translate into the value Dayforce solutions can deliver to achieve business objectives Aptitude, desire, and commitment to leverage technology and digital selling tools (social, video, automation, etc.) to drive digital sales motion Proven ability to build pipeline (both self-generated activities and leveraging corporate marketing programs) to consistently over-achieve assigned quota Performs other duties as assigned Skills and Experience We Value Bachelor’s or equivalent combination of education and experience 5-10 years of field sales experience working in a supervisory/managerial capacity, leading a highly effective sales team A proven and documented record of sales success in the SaaS/Cloud/Technology space, preferably within HCM Demonstrated experience with various sales techniques, tools, and tactics Experience driving sales pipeline in a SaaS environment using a field/inside team Ability to establish and nurture strong ... (truncated, view full listing at source)
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