Senior Vice President, Product, Care Innovation

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The SVP, Product - Care Innovation will lead a team of leaders on our unified care superpod - spanning care delivery for coaching, therapy, medication management, specialty care and care operations. The role encompasses end-to-end ownership of the care experience between patient and providers, while improving sustainable operations. You will guide 10+ cross-functional pods focused on transforming mental health care delivery with AI-enabled infrastructure, operational excellence, and data-driven systems. You will partner closely with engineering, design, and clinical leadership across pods to shape how care is delivered, documented, and reimbursed. Please note that this is a hybrid role based in San Francisco , with an expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr. What you’ll do: Lead and inspire cross-functional teams of product managers, designers, and engineers to prioritize and deliver technical vision and execution of an AI-enabled care platform, integrating operational infrastructure with real-time data and optimizing care tooling. Manage a high-performing product team through effective leadership, feedback, and a focus on innovation, experimentation, collaboration, and accountability Champion a culture of innovation and experimentation — creating space for bold ideas, fast learning, collaboration, and continuous improvement across your teams. Own and evolve the Care roadmap, ensuring it aligns with Spring Health’s broader product vision and strategic priorities Scale intelligent servicing systems that streamline billing, claims, and care workflows for both members and providers. Partner with clinical and engineering leads to expand specialty and complex care use cases, including neurodiverse and family-inclusive care. Collaborate deeply with partners across Operations, Revenue, Marketing, Customer Success, Finance, and Analytics to understand every aspect of the care journey. Leverage insights from data, customer feedback, and emerging technology trends to shape your strategy, prioritize bets, and scale what works. Define, monitor, and improve key metrics (KPIs) that signal the health and success of the care journey — and use these insights to guide your teams with transparency and purpose. Contribute meaningfully to the Care leadership team, influencing our collective product strategy and fostering a team environment grounded in trust, learning, and mission alignment. What success looks like: Increase adoption and engagement of Continuous Care Increase measurement based care on the platform Increase Provider NPS In ... (truncated, view full listing at source)