Solutions Consultant / Pre-Sales Engineer

Solutions Consultant / Pre-Sales Engineer ABOUT US 👇🏼 lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve. Bootstrapped since day one, we’ve grown from 0 to $35M ARR in 6 years, without raising a single dollar. Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals. MISSION By being the first hire we are looking for someone with an entrepreneurial mindset able to navigate in a challenging environment and to work across multiple team. A high level of proactivity is expected. Your mission will be to accelerate the revenu by working with the AE on the more complex sales cycle and bringing a technical expertise, ensuring smooth onboarding by providing a technical session with our client and guaranteeing customers get maximum value from day one. It’s a strategic role as it sits at the intersection of Sales, Solution Engineering, Customer Success & partnership. You will play a critical role in: 1️⃣ PRE-SALES / TECHNICAL SALES SUPPORT - Working with AEs on every complex deals for both lemlist and Claap to influence revenue. - Prepare custom demo environments, tailored workflows, and sample data - Run technical discovery calls to uncover requirements - Lead the more advanced sections of demos: integrations, workflows, automations, multi-product use cases - Reduce friction for AEs by providing technical credibility in enterprise/mid-market cycles - Help set clear expectations with prospects to secure high-quality deals 2️⃣ ONBOARDING & TECHNICAL ENABLEMENT You will work hand in hand with KAMs and lead technical onboarding for high-value customers to ensure long term success by helping on : - Deliverability: DNS configuration, warm-up strategy, sending architecture, custom setup - CRM & Data Integration: Salesforce, HubSpot, API usage, custom workflows You will help customers build the best outreach workflow possible, leveraging: - Multi-step automation - AI-powered personalization - n8n / workflow automation tools - CRM alignment and data mapping Your role is to guarantee customers are set up to succeed from day one. KEY RESULTS AFTER 3 MONTHS, YOU WILL HAVE: - Successfully supported live sales cycles with AEs (prep + demo + technical steps) - Delivered high-quality onboardings for top customers - Demonstrated strong mastery of lemlist, Claap, and their integrations - Designed reusable demo environments and onboarding templates - Earned trust from Sales, Product, and CSM teams AFTER 12 MONTHS, YOU WILL HAVE: - Become the go-to technical expert for both products - Helped close mid-market & enterprise deals through technical excellence - Reduced churn risk by ensuring high-quality onboarding - Built scalable processes, templates, and frameworks for future SE hires - Contributed to product feedback loops with Engineering & Product SKILLS & REQUIREMENTS MUST-HAVE - 2+ years in Pre-Sales, Sales Engineering, or Technical Onboarding - Strong CRM knowledge (Salesforce & HubSpot strongly preferred) - Ability to run compelling demos — both functional and technical - Ability to simplify complex workflows and explain them to non-technical audiences - Strong interest and appetite for AI (you don’t need to be an expert yet) - Willingness or experience with automation tools (n8n, Zapier, Make) - English fluency is mandatory another language is a plus - Strong ownership + problem-solving mindset NICE-TO-HAVE - Experience in outbound, sales tech, or revenue operations - Experience with deliverability, DNS, or email infrastructure - API knowledge or technical curiosity (webhooks, JSON, integration logic) - Experience working in a PLG / SaaS environment WHY THIS ROLE IS UNIQUE - You work across two innovative products: lemlist (outbound) + Claap (AI call intelligence) - You are the bridge between Sales and CSM, influencing win-rates and adoption - You’ll have a hu ... (truncated, view full listing at source)