Chief of Staff, Office of the President

Chief of Staff, Office of the President About Us: Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country. Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America. Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter. Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins — and we’re just getting started. THE ROLE Reports to: Ambience President, Co-Founder, and Chairman - Mike Ng Work Location: San Francisco HQ (Hybrid, 3+ days onsite) The Office of the President exists to answer Ambience’s hardest questions: where the company is going, how it wins its category, and what must be true for Ambience to become the defining healthcare AI platform by 2030. This office is not a functional team and not an additional management layer. It is a problem‑solving nucleus built to help the President see the future more clearly, architect the best possible version of Ambience, and move the company decisively toward it. The Chief of Staff is the core operating partner within that office. In this role, you help drive trajectory‑changing decisions - the choices that materially shape Ambience’s long‑term direction, ecosystem position, and competitive advantage. These include decisions around platform evolution, strategic partnerships, market sequencing, external relationships, and moments where speed, judgment, and leverage matter more than consensus. You do not own strategy in a vacuum, nor do you operate with predefined lanes. Instead, you take the beginnings of direction from the President – a working hypothesis, a voice memo, a conversation – and turn it into concrete progress: framing the problem, gathering signal, aligning the right people, and driving execution until a real decision or outcome is reached. Some weeks you will quarterback multi‑threaded initiatives across senior leaders and external partners. Other weeks, you will personally own and execute critical work end‑to‑end. Priorities will shift. Timelines will compress. The work will often be confidential, urgent, and high‑stakes. This role is for someone who genuinely wants to be at the tip of the spear – working on the most important things in the company, at the moment they matter most. WHAT YOU’LL ACCOMPLISH President Leverage & Decision Support - Act as the President’s strategic and operational right hand on the company’s most critical initiatives - Translate high-level direction (e.g., voice memos, working sessions, early hypotheses and rough ideas) into clear plans, decisions, and execution - Prepare pre-reads, frameworks, and analyses that directly inform executive decision-making Trajectory-Changing Initiatives - Own or quarterback the most important projects in the company, often with little notice - Lead fast-moving, high-stakes workstreams involving senior internal leaders and external executives (e.g., hyperscalers, foundation model partners, health system CEOs) - Navigate confidential, time-sensitive initiatives including partnerships, negotiations, and strategic pivots Cro ... (truncated, view full listing at source)