Sr. Account Executive

About Dialpad Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI -driven insights. Visit dialpad.com to learn more. Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role As a Sr. Account Executive you will own the full sales cycle across both Mid-Market and Enterprise segments—from prospecting through close—working cross-functionally with Marketing, Partner Managers, Sales Leadership, Sales Engineers, Account Management, Legal, and Finance to convert complex prospects into active Dialpad customers. In this role, you will help organizations of varying scale solve sophisticated communications challenges that impact distributed teams across regions and functions. This position is responsible for acquiring new customers as well as managing developing a mixed portfolio of Mid-Market and Enterprise accounts across Southern Europe, in particular France, requiring strong regional market knowledge and fluency or professional proficiency in French (additional European languages are a plus). You will engage senior stakeholders, navigate both moderately complex and highly complex buying cycles, and tailor solutions to the unique needs of growing, multinational, and regionally distributed organizations. As a Sr. Account Executive you will deliver tangible customer value by redefining what’s possible through the implementation of Dialpad Talk, Contact Center, and Sell. You will balance new customer acquisition with expansion and broader market development, helping to build awareness and momentum for Dialpad across both segments in the region. Dialpad’s Sales team plays a critical role in achieving the company’s broader business objectives. You will collaborate closely with SDRs, Channel Partners, Sales Engineers, Sales Leadership, and fellow Account Executives to continuously improve the efficiency, effectiveness, and scalability of the sales process across Mid-Market and Enterprise motions. This role reports directly to the Area Vice President, EMEA Sales. What You’ll Do Develop and execute strategic, multi-threaded outbound campaigns to source enterprise opportunities across Southern EMEA region, utilising a combination of calling, email, and text-based outreach to secure senior-level discovery meetings. Prospect into target enterprise and multinational accounts within Southern EMEA, mapping complex organizational structures to identify economic buyers, technical decision-makers, and internal champions. Convert qualified leads into high-value enterprise opportunities and build a robust pipeline aligned with regional revenue targets, ensuring consistent achievement of quarterly and annual quotas. Own the end-to-end enterprise sales cycle across the Southern EMEA, including: Leading executive-level discovery sessions to understand strategic priorities, regional requirements, and global deployment needs. Partnering closely with Sales Engineering to design, prepare, and deliver tailored product demonstrations ... (truncated, view full listing at source)