SMB Account Manager, Uber Eats - Athens

SMB Account Manager, Uber Eats - Athens Department: Sales & Account Management Team: Account Management Location: Athens, Greece Type: Full-Time ### **About The Role** Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (“SMB”) Account Management Team to be focused on Greece. This role will be based in Athens, Greece. As an **SMB Account Manager,** you'll be responsible for the success of our restaurant partners. You will achieve this by strengthening relationships, providing consultative advice to grow their business, optimizing their operations, and identifying upsell opportunities. ### **What You Will Do** 1. **Collaborate** with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform 2. **Drive** business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities 3. **Identify** key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention 4. **Collect and synthesize** restaurant partner feedback into insights that can inform and drive the product and business roadmap 5. **Build** meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners ### **What You Will Need** - Fluency in Greek and English - 3+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar - A Bachelor's Degree or equivalent experience - Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization - Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment - Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets - Data-driven decisi