Intern - Advertising
NortonLifeLockUSA - Arizona, TempePosted 27 March 2026
Job Description
Social Media Intern
Reporting to: Manager, Social Strategy & Community
Location: [ Tempe, MV, NY ]
– Tempe preferred
Role Overview
The Social Media Intern will support the day-to-day execution of social content, community engagement, and performance tracking across brand channels.
This role offers hands-on experience in platform-native storytelling, content creation, publishing workflows, social listening, and analytics. The intern will collaborate closely with Social, Creative, Brand, Growth, and Performance teams to help bring campaigns to life and support always-on engagement that drives measurable impact.
This is an opportunity to learn how social
operates
as both a brand-building and business-driving channel within a high-performing, cross-functional marketing organization.
Key Responsibilities
Content Creation & Publishing
Support the development of social content across platforms (Instagram, TikTok, LinkedIn, YouTube, etc.).
Draft captions and adapt messaging for different platforms and audience segments.
Assist
with short-form video editing, graphic creation, and trend-based content
leveraging
AI tools and templates.
Prepare posts for scheduling and publishing using social management tools.
Ensure
content aligns with brand voice, messaging priorities, and campaign
objectives .
C ommunity Management
Monitor comments, direct messages, and tagged content.
Draft thoughtful, brand-aligned responses for review.
Escalate sensitive or high-risk interactions appropriately.
Identify
opportunities to engage in culturally relevant moments or trending conversations.
C ampaign & Launch Support
Assist
in organizing and tracking assets for product launches and brand campaigns.
Support
influencer
coordination and tracking efforts.
Help adapt campaign materials into social-first formats.
Contribute to amplification /boosting
efforts during major launch moments.
S ocial Listening & Trend Monitoring
Track platform trends, cultural moments, and content formats.
Provide weekly summaries of emerging trends relevant to the brand.
Support social listening efforts to
identify
audience sentiment and conversation themes.
P erformance & Analytics Support
Assist
in compiling weekly and monthly performance reports.
Track engagement, reach, follower growth, and top-performing content.
Help
identify
patterns and emerging content themes.
Support documentation of testing learnings and creative insights.
A I & Workflow Innovation
Use AI tools to support content ideation, caption drafting, trend analysis, and performance summaries.
Experiment with AI to improve creative iteration and workflow efficiency.
Support the team in
identifying
new ways to modernize social operations.
Q ualifications
Currently
pursuing a degree in Marketing, Communications, Business, or related field.
Strong understanding of social media platforms and current trends.
Strong writing skills with attention to detail and tone.
Familiarity with Canva,
CapCut , Adobe Creative Suite, or similar tools preferred.
Basic understanding of analytics or interest in performance marketing.
Curious about AI and emerging digital trends.
Highly organized, proactive, and comfortable managing multiple tasks.
W hat
You’ll
Gain
Real-world experience managing brand social channels.
Exposure
to
integrated marketing and GTM execution.
Understanding of
how social performance connects to business goals.
Hands-on experience working cross-functionally in a fast-paced marketing environment.
Experience applying AI tools in modern marketing workflows.
Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or ... (truncated, view full listing at source)
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