Revenue Analyst

RevOps Analyst role Mission & Goals We are looking for a skilled and motivated Revenue Data Analyst to join our team and help drive revenue growth within CSIS. In this role, you will transform data into actionable insights that shape strategic decisions and maximize profitability. You will work closely with the RevGen LT, Revenue Leads, TAMs, and the CSIS Drive team to ensure data integrity and relevance of the insights. As part of our forward-thinking organization, you will also contribute to the development of AI-powered data models and engines designed to optimize revenue while delivering seamless customer experience. Key Responsibilities Analyze CSIS data to uncover trends and opportunities in Retention, Sales, and Upsell/Cross-sell through Customer Service channels. Proactively identify growth opportunities by examining large, complex datasets. Provide support to Revenue Leads and TAMs by delivering accurate revenue projections and modeling for strategic initiatives. Consolidate and follow-up on revenue projections from multiple lines of business into a comprehensive, ecosystem-wide view. Act as a point of contact for RevGen reporting needs, ensuring alignment with CSIS Drive team requirements. Stay up to date with Power BI advancements and industry best practices. What We’re Looking For 3 years of experience in data analytics and reporting, ideally within revenue management or Customer Service. Strong understanding of Customer Service operations and metrics . Proven ability to analyze transactional and revenue-related data to identify growth opportunities. Exceptional attention to detail and accuracy. Advanced proficiency in Microsoft Power BI or other data visualization tools ( Looker, Tableau ) Familiarity with Google CCAI, Salesforce and Snowflake solutions Experience with SQL of Big Query Experience with business case development , including revenue and cost projections. Familiarity with AI concepts and models used for data-driven improvements. Excellent problem-solving, analytical, and communication skills. Ability to manage multiple projects in a fast-paced environment. Education & Certifications Bachelor’s degree in Customer Management, Revenue Management, Data Analytics , or a related field (or equivalent practical experience). Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants . Learn more about pay transparency . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.