Sr Princ IT Applications Spec

Who Are We About Gen: Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. How We Work We are a thriving, globally distributed team focused on building innovative mobile app solutions in security, utilities, and finance. Leveraging modern technologies, including AI-powered tools, we experiment, evaluate, and drive impactful change—creating secure, high-performance products that scale across the globe. Objectives Manage a strategic roadmap for our Atlassian tooling and interface with executive leaders across our various lines of business Play an integral role in the planning and execution of our migration from Atlassian on-prem to Cloud Gather requirements and build out the required flows and system integrations between our Atlassian platform and other applications Consolidation of multiple Atlassian applications and environments Lead and design consolidation efforts resulting from any future acquisition activities Migrations from 3rd party tools into Atlassian applications Provide support to client administrators and users to ensure the success of implemented solutions Troubleshoot issues and problems, including minor and major outages Installations and configurations of third-party add-ons for Atlassian tools to provide enhanced capabilities Zero end-user interruption upgrades of existing Atlassian applications to the latest versions Identify opportunities to improve system performance, scalability, and efficiency Implement security best practices to ensure the integrity and confidentiality of data stores within Atlassian tools Competencies 7 years of experience with the configuration and administration of Atlassian Products Progressive experience consolidating multiple Atlassian environments Experience managing reports on Jira and supporting visualization tools Technical expertise in integrating Atlassian applications with enterprise platforms such as ServiceNow, ProductBoard, LucidChart, etc. Proven experience migrating Atlassian applications from on-prem to Cloud Experience with Linux and Windows-based operating systems Prior system administration experience and understanding of associated concepts like networking, access, storage, database, and resource management Proven experience designing, configuring, and evolving customized projects/spaces to include issue type scheme design, screen scheme design, new field design, workflow design and configuration Conceptual and practical knowledge of SDLC and Agile Frameworks Excellent communication skills (written and verbal), including the ability to effectively communicate with internal customers and senior leadership Strong work ethic and the ability to work with div ... (truncated, view full listing at source)