Business Operations Manager

Business Operations Manager About Treeswift: In the face of rising threats like severe storms and wildfires, increasing pressure on affordability, and unprecedented demands for system expansion, Treeswift empowers energy companies to modernize their field work to meet the unprecedented growth and challenges ahead. To accomplish our mission we deploy our sensors into our customers' field operations, typically on backpacks or vehicles. The resulting trove of LiDAR and imagery data is processed through our AI models to deliver actionable analytics through our web platform. To date, our technology has enabled utilities to reduce wildfire, regulatory and outage risk from vegetation, avoid delays and cost overruns in new construction, and accelerate recovery from severe storms. After starting our work with utilities in June 2024, we are now working with three of the five largest utilities in the United States and are rapidly expanding across new customers and use cases. To tackle this challenge we are bringing together a team of mission-driven experts with deep industry experience in robotics (Penn, Caltech, CMU) and enterprise software development (Palantir, Stripe, Oracle, MongoDB). We have raised funding from leading investors including Penny Pritzker’s Inspired Capital. Treeswift is headquartered in lower Manhattan, and maintains an office in Philadelphia. We also have some customer-facing team members based closer to our customer sites (i.e. Bay Area). We hope you join us on this journey! Responsibilities You’ll support and lead both recurring operational work and mission-critical projects as the business scales. Responsibilities will evolve, but may include: Core Operational Infrastructure & Risk Ownership - Lead project management across internal initiatives, including hardware sourcing, contractor oversight, and vendor performance - Own insurance policies, vendor renewals, and third-party relationships with a focus on cost discipline and risk management - Oversee accounting coordination, expense workflows, and financial tracking in partnership with external and internal stakeholders - Partner directly with legal and compliance counsel on contracts, IP coordination, regulatory matters, and government-related submissions (e.g., SBIR, patent coordination) - Ensure recurring compliance and reporting requirements are executed accurately and on time Systems & Process Design - Design and implement scalable internal processes as the company grows - Build and maintain operational analyses, margin reporting, scenario models, and executive dashboards - Identify structural gaps or inefficiencies and proactively implement durable solutions - Stand up and optimize internal systems (e.g., Carta, Justworks, Notion), emphasizing auditability, permissioning, and long-term scalability Strategic & Cross-Functional Leadership - Drive complex cross-functional initiatives with clear ownership, timelines, and accountability - Lead sourcing and procurement reviews across hardware, operations, and finance to reduce supply-chain risk ahead of utility-scale deployments - Operationalize data handoffs between field operations and ML pipelines to improve cycle time and reduce rework - Project manage high-stakes customer workflows, aligning legal, compliance, operations, and executive stakeholders across multi-party RFPs Experience/Skills - 4-7 years of experience in an early-stage start up environment or business operations, strategy, consulting, finance, legal operations - Demonstrated experience designing and improving operational systems, not just executing tasks within them - Strong analytical and modeling skills (Google Sheets / Excel required) - Proven ability to independently lead complex, cross-functional workstreams - Sound operational judgment, particularly in regulated or high-compliance environments - Clear, structured communicator comfortable working directly with senior leadership - Ability to balance speed an ... (truncated, view full listing at source)