Founding Engagement Manager

Founding Engagement Manager About Trove - Trove is developing an AI associate for financial firms - think enterprise search & agents for private equity, hedge funds, and banks - Our mission is to deliver associate‑level AGI - We’ve raised nearly $10M from Menlo and Khosla Ventures - We have strong initial traction - large enterprise contracts and user engagement on par with best-in-class B2B AI applications Why this role? - Extreme ownership. Own onboarding, adoption, success, expansion, and strategy for every customer—if it happens post-sign, it’s on you - Founder-track learning. Work shoulder-to-shoulder with the early team and master the playbook you’ll use for your own startup one day - High upside: Significant equity and strong cash compensation What you’ll do - Manage entire post-sale relationships, working hands-on with users and senior stakeholders - Identify and scale high-impact use cases; package feedback for product and engineering - Build the playbooks, metrics, tooling, and strategy that set the foundation for the scaling our customer operations Who you are - 3-6 yrs at a top-tier consultancy or investment bank; startup or PE experience a plus - Executive-level communicator who loves solving client problems - Analytical, product-minded, and comfortable in 0 → 1 environments - Based in San Francisco and eager to be in the office four days a week