Senior Manager, GTM Field Operations - Revenue Architecture

<div class="content-intro"><p>Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.</p> <p>At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We are looking for a strategic, data-driven, and highly collaborative Field Operations Manager to act as the dedicated business partner to our Revenue Architect (RA) organization. </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">In this role, you will sit at the intersection of strategy, operations, analytics, and change management. You won't just report on the news; you will help make it. You will partner with RA leadership to define the strategy, while simultaneously rolling up your sleeves to build the infrastructure, processes, and cadence required to execute that strategy. </span><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will act as the "Voice of the Field," working cross-functionally with Finance, Recruiting, Operations, Strategy, Enablement, and Product to secure the resources and alignment necessary for the Revenue Architect team to deliver exceptional value to Gong customers.</span></p> <h5><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">RESPONSIBILITIES</span></h5> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Strategic Planning Resource Management</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Operational Strategy:</strong> Partner with RA leadership to design the long-term operational strategy, moving beyond day-to-day tactics to drive scalable growth.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Capacity Planning:</strong> Look around corners and prepare multiple quarters ahead. Collaborate with the Strategy team on robust capacity models to identify hiring needs, prioritize resources, and ensure the team is staffed to meet future demand.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Business Partnering:</strong> Act as the primary liaison between Revenue Architect and back-office functions (Finance, HR/Recruiting, Deal Desk) to remove friction and secure necessary headcount and budget.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Operational Excellence Rhythm of Business</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Process Definition:</strong> Define, document, and enforce standard operating p ... (truncated, view full listing at source)