Sales Engineer - Endless Commerce

Sales EngineerAbout Endless CommerceEndless Commerce is an AI-powered CommerceOS that helps consumer brands manage the chaos of omnichannel operations. We serve brands scaling from $1M to $500M+ in revenue, providing real-time inventory visibility, EDI and purchase order automation, and supply chain intelligence across DTC, wholesale, marketplaces, and retail channels.Our clients include brands like Food52, Great Jones, Heyday, Tin Can, Pattern Brands and more-- we're growing fast and our nimble team needs your help keeping up!The RoleYou're the translator between product and sales—the person who can talk technical details with our engineering team and then explain those capabilities to a brand operator in a way that makes them say "yes, THIS is what I need." You'll conduct product demos, answer technical questions during the sales process, help scope custom implementations, and provide feedback to the product team based on what you're hearing from prospects.What You'll OwnLead technical product demonstrations for qualified prospects, tailoring the demo to their specific use case and pain pointsAnswer detailed technical questions during the sales process about integrations, data handling, security, and customization capabilitiesWork with prospects to understand their current tech stack and operational workflows, then articulate how Endless Commerce fits inCollaborate with the product team to communicate prospect needs, common objections, and feature requests that come up repeatedly in sales conversationsCreate technical sales collateral, including integration guides, comparison docs, and implementation timelinesSupport the sales team with technical scoping for custom deals and enterprise clientsOccasionally join customer calls post-sale to ensure smooth handoff to the product/implementation teamWhat Success Looks LikeMonth 1: Shadow all demos and sales calls, learn the product inside and out, understand common objections and pain pointsMonth 2-3: Begin leading demos independently with high conversion rates; provide valuable product feedback that influences roadmapMonth 4+: Recognized as the technical expert who can handle any prospect question; demos consistently convert at or above company benchmarksYou're a Great Fit IfYou have 3-5+ years in a sales engineering, solutions engineering, or similar technical sales roleYou can explain complex technical concepts to non-technical audiences without being condescendingYou understand ecommerce operations, inventory management, and the challenges of omnichannel commerce You're comfortable with APIs, integrations, data flows, and how different systems connectYou're an excellent communicator on both sides—you can talk shop with engineers and explain benefits to operatorsYou're consultative in your approach—you're solving problems, not just pitching featuresYou have experience with B2B SaaS sales cycles and understand how to navigate multiple stakeholdersLogisticsFull-time, remote positionCompensation: $90,000-$120,000 base salary + commission depending on experienceGenerous vacation policy and paid time offHealth, dental, and vision insurance401(k) with company matchA collaborative culture that values growth and work-life balance