Atlassian Systems Admin & Automation Specialist (Platform Management Specialist III)

<h1 data-prosemirror-content-type="node" data-prosemirror-node-name="heading" data-prosemirror-node-block="true" data-pm-slice="1 1 []">Atlassian Systems Admin Automation Specialist (Platform Management Specialist III)</h1> <h3 data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="0">Why Join Us?</strong></h3> <p data-path-to-node="4">We aren’t just looking for someone to manage tickets; we are looking for the <strong data-path-to-node="4" data-index-in-node="77">architect of our internal collaboration</strong>. As our <strong data-path-to-node="4" data-index-in-node="125">Platform Management Specialist III</strong>, you will own the Atlassian ecosystem that powers our Engineering, Product, and Operations teams. </p> <p data-path-to-node="4">The scope of this position is the day-to-day administration, monitoring, designing, and support of enterprise platforms/solutions and related systems. This includes managing system configurations, handling Tier 2 technical escalations, overseeing license compliance, and driving performance optimization, leading platform initiatives, ensuring scalability, and driving innovation.</p> <p data-path-to-node="5">If you are passionate about automation, a master of <strong data-path-to-node="5" data-index-in-node="52">Jira/Confluence</strong>, and eager to be among the first to implement <strong data-path-to-node="5" data-index-in-node="114">Atlassian Rovo (AI)</strong> at an enterprise scale, this is the role for you.</p> <h3 data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">Your Impact</strong></h3> <p data-path-to-node="8">This role demands extensive experience in platform architecture, security, and automation. You will go beyond basic configuration to build intelligent, scalable systems.</p> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,0,0"><strong data-path-to-node="9,0,0" data-index-in-node="0">Lead the AI Era:</strong> Configure and optimize <strong data-path-to-node="9,0,0" data-index-in-node="40">Atlassian Rovo</strong> to transform how our organization discovers and consumes knowledge.</p> </li> <li> <p data-path-to-node="9,1,0"><strong data-path-to-node="9,1,0" data-index-in-node="0">Workflow Architect:</strong> Design Jira and JSM workflows that eliminate friction and accelerate delivery speed across all departments.</p> </li> <li> <p data-path-to-node="9,2,0"><strong data-path-to-node="9,2,0" data-index-in-node="0">Automation:</strong> Drastically reduce manual work through smart <strong data-path-to-node="9,2,0" data-index-in-node="68">Automation for Jira</strong> rules and advanced low-code integrations.</p> </li> <li> <p data-path-to-node="9,3,0"><strong data-path-to-node="9,3,0" data-index-in-node="0">Governance Scalability:</strong> Ensure our Atlassian Cloud instance remains secure, clean, and high-performing as we grow.</p> </li> </ul> <p>The Platform Management Specialist III plays a key role in supporting both operational continuity and strategic system enhancements across the organization. </p> <h3 data-path-to-node="11"><strong data-path-to-node="11" data-index-in-node="0">Key Responsibilities</strong></h3> <ul data-path-to-node="12"> <li> <p data-path-to-node="12,0,0"><strong data-path-to-node="12,0,0" data-index-in-node="0">System Ownership:</strong> Act as the primary Admin for Atlassian Cloud (Jira Software, JSM, JPD, Confluence, and Rovo).</p> </li> <li> <p data-path-to-node="12,1,0"><strong data-path-to-node="12,1,0" data-index-in-node="0">Advanced Configuration:</strong> Maintain complex schemes, custom fields, permissions, and SLAs to support Agile and ITSM processes.</p> </li> <li> <p data-path-to-node="12,2,0"><strong data-path-to-node="12,2,0" data-index-in-node="0">ITSM Excellence:</strong> Support and enhance Service Management processes (Incidents, Requests, Changes) using JSM and Assets.</p> </li> <li> <p data-path-to-node="12,3,0"><strong data-path-to-node="12,3,0" data-index-in-node="0">Knowledge Manage ... (truncated, view full listing at source)