Clerical Assistant

Envoy
Chicago, ILPosted 21 February 2026

Tech Stack

Job Description

<div class="content-intro"><p>Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.</p></div><p>As a member of the Operations team, our Clerical Assistants are responsible for providing clerical support to Envoy's affiliate law firms to help in the processing of immigration and non-immigrant visas. Those with a genuine interest in immigration law and global immigration matters and technology are encouraged to apply!</p> <p style="text-align: center;"><em><strong>This role is a full time permanent position and it is 100% working in the office located in Chicago, IL.</strong></em></p> <p><strong>As our Clerical Assistant you will be required to: </strong></p> <ul> <li>Support the Envoy Operations team (and staff of Envoy’s affiliate firms) by preparing correspondence and mailings for immigration petitions and applications</li> <li>Scan, file and upload confidential documents as directed by relevant staff within Operations and the affiliate firms</li> <li>Notify all relevant staff and clients of important email correspondence and mail</li> <li>Update the Envoy Global Applicant Tracking system with receipt and approval notices in a timely manner</li> <li>Support clients by calling for case status updates and submitting e-requests</li> <li>Perform basic client document intakes, e., process original photos, medical documentation, signed forms, etc.</li> <li>Aid with the completion of applications online and create instructions for the foreign nationals</li> <li>Follow all procedures and processes accurately and efficiently to handle all stages of the casework and per direction from legal teams (i.e., withdrawals, filings, etc.)</li> <li>Update and track work completed and assigned</li> <li>Other clerical tasks as required</li> </ul> <p><strong>To apply for this role, you should possess the following skills, experience and qualifications: </strong></p> <ul> <li>2+ years of experience undertaking clerical work within a corporate office environment, <em>preferably within client services</em></li> <li>Excellent organizational skills (i.e., time management, prioritization etc.)</li> <li>Ability to multi-task and still meet strict deadlines</li> <li>Ability to empathize and perceive matters from the perspective of clients, foreign nationals, and work colleagues</li> <li>Excellent written verbal communication skills and excellent use of the English language</li> <li>Intermediate proficiency with MS Office Suite (MS Word, MS Excel, MS Outlook)</li> <li>Strong attention to detail with a genuine desire to produce prompt and accurate work</li> <li>Initiative to think ahead and foresee potential issues and raise to management with solutions</li> <li>Team focused and strong work ethic</li> <li>Requires the ability to sit or stand for extended periods at a computer workstation, use a computer and a monitor, and lift to 25 lbs.</li> </ul> <p style="text-align: center;"><em>This role is a full time permanent position and it is 100% working in the office located in Chicago, IL. </em></p> <p> </p> <p><strong>Hourly Rate: $19.00- $20.00 per hour (<em>if overtime is requested, overtime rates apply</em>)</strong></p> <p><em><strong>To Apply, please upload your application following the link provided. We look forward hearing from you!</strong></em></p> <p><strong>Notice at Collection for California Applicants:<br></strong><a href="http://www.envoyglobal.com/notice-at-collection-for-ca-applicants" target="_blank">http://www.envoyglobal.com/notice-at-collection-for-ca-applicants</a></p> <p> </p> <p><span class="ui-provider blk bll c d e f g h i j k l m n o p q r s t blm bln w x y z ab ac ae af ag ah ai aj ak"><strong>#LI-Onsite</strong> </span></p>
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