Senior Strategic Operations Associate, Uber Comfort

Senior Strategic Operations Associate, Uber Comfort Department: Operations Team: Operations Location: New York, United States Type: Full-Time **About the Role** Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it’s heading home from work, getting a meal delivered, or getting to and from the airport, Uber is increasingly a part of the fabric of everyday life. We are looking for an outstanding individual to join our US Core Operations team who is passionate about designing and building creative solutions to our most complex problems. You will work closely with our Leadership Team, and drive alignment across the entire organization, including Product, Engineering, and Customer Support. In this role, you will help shape the strategy and optimize Uber Comfort - which includes owning and managing the individual product P&L's, defining the product's value proposition, and shaping the product roadmap. You’ll design and lead high-impact projects and experiments to drive growth, efficiency, reliability, and experience of your product. If you love setting a vision, leading cross-functional partners, pushing projects forward to deliver measurable and strategically meaningful results, and solving problems with data from both 30,000 feet as well as deep in the details, this is the role for you. **About the Team** Our Core Products team is responsible for managing the end-to-end P&L of our core product lines (UberX, UberX Priority, Wait & Save, Comfort, XL), optimizing the offering across various dimensions including price, ETA, etc. to maximize long term growth, and setting the long term portfolio strategy to build the products and offerings that our consumers want. **What You'll Do** - Lead the strategy for Uber Comfort balancing various dimensions across customer experience and price elasticity, keeping trade-offs across other products in mind - Identify, scope, and recommend solutions, then take ownership for delivering on the project and the outcomes, as well as keeping leadership informed of progress - Take ac