Services Consultant

Skip to Content Sign In Services Consultant Req #23673 Mauritius Apply Share Job Description Posted Monday, March 30, 2026 at 9:00 PM About the Opportunity The Service Consultant is responsible for all phases of onboarding a new client to Dayforce’s system or assisting an existing client upgrading to a new Dayforce processing product. They collaborate within a project team to deliver effective solutions aligned with our commitment to reliable, repeatable, and high-quality implementation practices. What You’ll Get to Do Translate business process requirements into configuration requirements for the Dayforce solution purchased, across varying levels of complexity. Collaborate with the Project Manager and project team to complete implementations. Promote teamwork by building strong working relationships with internal resources, customers, and peers. Work independently to resolve project issues, escalating when appropriate. Demonstrate in-depth understanding of WFM, Payroll, Benefits, and exposure to related sub-functions such as Finance, benefits administration, labour relations, training development, and technical environments. Conduct preliminary client interviews to review changes, needs, and processes, including formal needs analysis and gap/fit analysis. Prepare clients for implementation completion by reviewing processes, running interfaces, and providing hands-on training for first live payroll. Test and document custom solutions, applying analytical skills to resolve unprecedented problems. Design and execute system integration and user acceptance tests. Ensure quality of implementation by reviewing back-end changes, verifying credentials, and confirming billing/remittance setups. Facilitate a smooth transition to the support team. Contribute to project plans, ensuring projects are on time, exceed client expectations, and follow internal processes. Working Hours: Midday shift. Skills and Experience We Value Bachelor’s degree or diploma in Information Technology (or a related field). Minimum 2 years’ experience with Dayforce preferred. Exposure to basic project management principles. Proficiency in Microsoft Office products. Bilingual (English and French, written and spoken). Experience with SaaS/Cloud software; HRIS experience preferred. Strong understanding of relational databases, SQL, and XML. Experience with applications such as Salesforce, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll. Ability to effectively implement an HRIS module or similar end-to-end solution. What Will Make You Stand Out Strong client-facing skills. Flexibility to work beyond standard hours when required. Good understanding of the Dayforce product preferred. Working Hours Midday shift: 11:30 to 20:30 Flexibility required to work beyond standard hours based on business needs Job Details Job Family Technical Job Function Implementation Pay Type Salary Employment Indicator N/A Scan this QR code and apply! Download ©2009-2026 Dayforce HCM, Inc. All Rights Reserved. Privacy Policy Cookie Preferences Cookie Preferences When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because Dayforce respects your right to privacy, you can choose not to allow some types of cookies by clicking on "Manage Preferences" below. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. For more information, refer to Dayforce Cookie Statement. Manage preferences Reject Accept