Architect - Global Services, Ansible

As an Architect on the Global Services Ansible Platform team, you will serve as a strategic bridge across Red Hat Services teams and customers across the globe.  You will work directly with customer architecture, development, and operations teams to understand their challenges and demonstrate how the Red Hat Ansible Automation Platform can enhance operational efficiency, business continuity, and their ability to innovate. This isn’t just a customer-facing role, you will also have dedicated time to work across Red Hat as a SME in global initiatives to advance how we go-to-market with Red Hat Ansible Automation Platform and how Red Hat Services enable success for our customers. What you will get: Global Exposure: Gain the experience through unique opportunities to establish yourself as a global subject matter expert in the Automation domain and with Ansible Automation Platform Strategic Leadership: Build your expertise in being a strategic technical leader as you bridge technical and executive teams across Red Hat’s diverse customer base and internally Future Product Influence: Act as a technical advocate for the field by having a “seat at the table” where Red Hat’s product direction is debated and defined. Expanded Red Hat Network: Develop a deeper network across various parts of Red Hat that will help you further develop and own your career. What you will do: Consult and Influence: Deliver high-impact discovery, analysis, and design workshops for stakeholders (technical and business), shaping their strategic vision and translating business goals into technical reality. Drive Consultative Sales: Act as the technical expert during the sales cycle, owning the solution architecture, supporting presales workshops, and building compelling, value-driven proposals. Proactively identify new opportunities for customer success within active engagements. Architect Solutions: Design and implement modern platform architectures with a strong understanding of Red Hat Ansible Automation Platform and automation at scale. Product Lifecycle Influence: Act as a technical advocate for the field, distilling complex customer feedback into actionable feedback into Engineering and Product Management teams. Thought Leadership: Develop and share best practices, reusable assets, and architectural patterns, contribute to whitepapers and webinars, and speak at relevant industry events. Collaboration: Work closely with Red Hat's product, engineering, professional services, and sales teams to ensure a world-class customer experience with Red Hat Ansible Automation Platform. Development of Global Services Frameworks: Develop and test innovative services offerings and approaches. Your contribution is not limited to solving individual customer challenges; it will be firmly integrated as a global standard within the methodologies and solutions implemented by Red Hat Services worldwide What you will bring: Experience: 7 years of experience in a technology role such as enterprise architecture, consulting, or sales engineering, with a focus on large-scale infrastructure solutions and platform adoption. Automation Expertise: Extensive knowledge and hands-on experience with the full capabilities of Red Hat Ansible Automation Platform, executing complex playbooks, and managing infrastructure as code (IaC). High-level familiarity with similar offerings, such as Chef, Puppet, and others in the automation space. Datacenter and Cloud Knowledge: Deep experience integrating compute, storage, and networking, alongside strong practical knowledge of automating provisioning across on-premises environments and public clouds. Container Experience: Working experience with containers, container platforms (preferably Red Hat OpenShift), and related toolings in production enterprise environments. Linux Experience: Working experience of Linux operating systems, preferably Red Hat Enterprise Linux (RHEL) or its derivatives, in production enterprise environments. Cons ... (truncated, view full listing at source)