Manager, Specialist Sales

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Specialist Sales Mastercard’s SME Segment helps banks, fintechs and ecosystems digitize B2B payments and deliver value added services for small and medium enterprises. As Manager, Specialist Sales – SME (Greece, Cyprus & Malta) you will lead as subject matter expert commercial execution across Financial Institutions (FI) and FinTechs, and accelerate Alternative Distribution channels (e.g., Payfacs, ISVs, embedded finance platforms) to capture new payment flows and service revenues across these markets. You will partner closely with regional product teams, the divisional Customer Solutions Center (CSC), local account management and business development teams, and with strategic customers and prospects to translate Mastercard’s global SME vision into measurable market outcomes in Greece, Cyprus and Malta. Key Responsibilities 1) Localize the SME / CNPF vision for Greece, Cyprus & Malta • Drive, together with financial institutions, FinTechs, acquirers and ISVs, the evolution of SME products available to SME customers across Greece, Cyprus and Malta • Develop go to market approaches with the CSC, Account Managers and Business Development teams in alignment with the overall European strategy and drive sales execution in the cluster • Own and drive market performance for the three countries via KPIs, dashboards, pipeline discipline and win rates • Enable field teams with clear narratives on the value created by solutions, expressed in robust business cases and tangible customer outcomes 2) Orchestrate best in class launches • Prioritize sales actions based on market relevance of new or enhanced SME services (Mastercard and partner solutions) for Greece, Cyprus and Malta • Refine positioning and roadmap for priority customers and services, reflecting local regulatory, competitive and customer landscapes • Accelerate time to market through ecosystem levers (partnerships, certifications, co marketing, implementation readiness and customer success) • Share best practices on sales motions and implementation; support Account Managers during RFPs with competitive intelligence and tailored value propositions 3) Drive business development across FI, FinTech and Alternative Distribution • Own the SME segment for Greece, Cyprus and Malta; maintain a robust, accurately staged Salesforce pipeline for direct and partner sourced opportunities • Lead senior management and executive engagement with issuers, acquirers, Payfacs/ISVs and platform partners to capture new payment flows from supplier payments, expense management, receivables and cross border use cases • Deliver tangible outcomes aligned to Mastercard objectives (GDV, Net Revenue, signed optimizations, wins) and expand the footprint into Commercial and New Payment Flows 4) Lead cross functional execution • Connect the dots across Product, Pricing & Interchange, Franchise, Legal, Customer Delivery and Marketing to unblock complex deals and launches • Champion post launch success by monitoring adoption and operational health; run post mortems and embed learnings into future enhancements • Educate and inspire internal teams and the market on the SME solutions suite through pitches, narratives and thought leadership All About You • Experience in payments, banking, fintech or adjacent B2B services, with proven sales ownership (new wins, optimizations, portfolio growth) • Strong account management and consultative selling capabilities • Strategy or consulting expos ... (truncated, view full listing at source)