Logistics Systems Lead

Logistics Systems Lead About Owner.com http://owner.com/ Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Read our Series C memo here → https://www.owner.com/c Our traction Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Our hardware fulfillment is scaling 3x year-over-year. We need a systems leader to evaluate, implement, and own our next-generation logistics infrastructure: a WMS (Fishbowl, Cin7, Blue Yonder) integrated with ERP and deeply connected to Salesforce. You'll architect the solution, build the integrations, and drive adoption. The impact you'll have - Own WMS/ERP implementation from configuration through go-live - Architect deep Salesforce integrations maintaining customer-facing visibility - Design multi-system data flows across warehouse, finance, CRM - Optimize order management, RMA, inventory, and procurement workflows - Partner with Finance on asset tracking and reconciliation - Drive adoption through training, documentation, and change management - Future-proof logistics operations for 3-5x growth trajectory Who you'll work with - Reports to: Revenue Operations Manager, Customer Success - Logistics leadership for warehouse operations and fulfillment strategy - Finance for asset management, depreciation tracking, and GL integration - RevOps/Salesforce development team for integration design and implementation - IT/Data Engineering for infrastructure, security, and data architecture - Customer-facing teams (Sales, Support, CS) as stakeholders and end users What we're looking for - 5+ years implementing WMS and ERP systems - Experience with hardware fulfillment or physical product operations (e-commerce, DTC, hardware SaaS) - Fulfillment domain knowledge: order management, multi-warehouse inventory, RMA processes, procurement workflows - Hands-on experience implementing WMS platforms (Fishbowl, Cin7, Blue Yonder, ShipHero, Extensiv) - ERP systems expertise (NetSuite, SAP, Oracle, Dynamics) - Strong Salesforce admin skills and custom development knowledge - Deep integration knowledge (APIs, webhooks, middleware platforms) - Cross-functional collaboration translating technical into business value - Pragmatic execution: balance speed with quality ... (truncated, view full listing at source)