Senior Operations Compliance Program Manager

Senior Operations Compliance Program Manager Department: Operations Team: Local Operations Location: Tokyo, Japan Type: Full-Time ## **About the Role** As the **Senior Operations Compliance Program Manager**, you will join a high-velocity team dedicated to building and maintaining a standardized compliance framework. You aren't just checking boxes; you are architecting a proactive program that mitigates risk while enabling business growth. This is a highly strategic role that sits at the intersection of **Legal, Policy, and Operations**. You will serve as the subject matter expert for Japan, translating complex regulatory landscapes into actionable operational strategies. You will collaborate with APAC regional leadership and HQ-based Product and Engineering teams to ensure our solutions are both locally compliant and globally scalable. **Your Impact in Role:** ## **Strategic Governance & Process Optimization** 1. **Architect Solutions:** Partner with business leads to design and implement operational compliance solutions, including the development of robust SOPs and policies aligned with both local Japanese law and international standards. 2. **Strategic Roadmap:** Develop and manage the Japan Risk & Compliance Ops plan, identifying remediation actions, assigning accountability, and monitoring long-term effectiveness. 3. **Prioritization:** Balance localized market needs with global business objectives to prioritize high-impact projects and optimize resource allocation. ## **Cross-Functional Leadership** 1. **Global-Local Bridge:** Act as the primary liaison between Japan Ops and global Engineering/Product teams to advocate for technical solutions that automate and scale compliance efforts. 2. **External Engagement:** Build and maintain professional bridges with regulatory bodies to validate requirements, "sense-check" risk levels, and stay ahead of emerging legislative trends. 3. **Advisory:** Provide tailored, high-touch training to internal teams to elevate the organization's risk awareness. ## **Risk Identification & Monitoring** 1. **Proactive Discovery:** Identify known, upcomi