Engineering Manager, Infrastructure

Engineering Manager, Infrastructure Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7. At Front, our search stack powers intelligent features and algorithms that help surface the most relevant results to users all across the product, improving product navigation, usability and delightfulness. We are looking for an experienced engineering leader to manage Front's core search team based in Paris. To be successful in this role, you will manage a senior team of talented engineers to deliver on an ambitious roadmap, lean in on technical design and implementation, scale the team by attracting and hiring talented engineers as well as coaching future engineering leaders, and obsess about making the teams and their processes scale efficiently. This is a very collaborative role where you will partner closely with product managers, analysts, designers, researchers, and engineering managers in Paris and San Francisco. What will you be doing? - Partner cross-functionally with Product and Design to innovate and execute product initiatives across the company - Bring your search expertise to the team, working with them to transform ideas into features, and improve the search experience for thousands of customers - Obsess about the architectural design, implementation, and quality of the work your teams produce - Grow your teams by coaching developing engineers and by attracting and hiring top talent - Contribute to engineering-wide initiatives as a member of Front’s engineering management team What makes this role interesting? - You’ll run the engineering team responsible for the search experience of Front, a product used by over 7,000 companies. - Our Elasticsearch clusters house 120 TB of production data, serve 650M of search queries per day, and process 465M indexing queries per day - Help us continue to build a diverse team and an inclusive culture based on our core values https://front.com/blog/culture-book. - Build for highly engaged users. Customers spend an average of 2.5 hours a day in Front, and 72% of Front’s monthly active users are daily active users - that’s higher even top social media companies! What skills and experience do you need?Effectively recruited, mentored, and retained top talent2+ years of industry experience leading teams that build highly available, large-scale distributed search systems at a large-scale internet serviceStrong track record of running teams that deliver projects of significant complexity and high levels of ambiguityA strong product mindset and the ability to thrive in ... (truncated, view full listing at source)