Specialist, Product Management

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Management 1. Overview Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more • The Mastercard Services global product team is seeking a Specialist to support the evolution of consumer research in the Business &Market Intelligence business. 2. Role • Independently analyze primary market research survey data using Python to generate clear, actionable insights • Design and maintain Python-based data preprocessing and transformation pipelines to convert raw survey data into Power BI–ready, analytics‑friendly formats • Identify opportunities for additional, value‑added analyses beyond standard reporting and proactively suggest new analytical approaches and recommendation frameworks • Translate complex analyses into clear narratives, executive‑ready summaries, and well‑structured reports • Collaborate with internal stakeholders to review survey reports, refine insights, and suggest effective visuals for dashboards, infographics, and presentations • Contribute to thought leadership initiatives and actively share best practices, learnings, and reusable assets to continuously improve analytical quality and team productivity 3. All About You • 3+ years of relevant experience in analytics, consulting, or market research • Bachelor’s degree in Engineering, Statistics, or a related quantitative field • Strong hands‑on Python skills (especially for data cleaning, transformation, and analysis) • Experience working with survey or primary research data • Strong analytical thinking with high attention to detail • Comfortable writing insight‑led reports and summaries • Ability to work both independently and collaboratively in a fast‑paced, deadline‑driven environment • Financial Institution or a Payments Industry experience is a plus • Exposure to Power BI is a plus • MBA or equivalent postgraduate qualification (preferred, not mandatory) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.