Senior Software Engineer, Platform Services

Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Location: Hong Kong Type: Full Time The Role As a Senior Software Engineer at Nex, you will architect and build the scalable backbone of our global platform powering e‑commerce, subscriptions, user management, device pairing, content delivery, support systems, analytics, and system updates. Your work will serve many millions of connected devices and the operating systems behind them, shaping daily user experiences worldwide. You will partner with business, product, and operation teams, to deliver backend infrastructure that is simple, robust, observable, and reliable at scale. The Mindset You care deeply about elegant, scalable systems. You thrive in fast‑paced, product‑driven environments and see great backend engineering as the intersection of craft, simplification, and impact. You enjoy solving problems across performance, security, reliability, and maintainability. You are customer‑obsessed and biased for action. You move quickly while staying precise, careful, and risk‑aware. What You’ll Do Design, build, and operate scalable backend services for e‑commerce, subscriptions, accounts, device activation, content delivery, support, analytics, and system updates. Build services that are reliable, fault‑tolerant, and highly observable, with strong monitoring, logging, and alerting. Develop robust APIs and backend logic using contemporary languages and runtimes (primarily Node.js, Python, and Go, selected based on project needs and performance goals). Implement and optimize authentication flows, including OAuth and device authentication. Use cloud and container technology for deployment, scaling, and service management. Architect fault‑tolerant systems using queues, service‑oriented patterns, and message‑driven workflows. Guide and collaborate with a mission‑aligned external engineering team. Work closely with business, product, and operations to deliver customer‑obsessed solutions. Must Have 5+ years building backend services for high‑traffic products. Proven experience running highly observable services in production using Docker and Kubernetes. Experience with distributed systems, big data workflows, and database optimization across NoSQL and PostgreSQL. Deep understanding of data consistency principles, safe operation design, and concurrency control. Passion for deep technical challenges and raising the engineering bar. Ability to lead troubleshooting and postmortems during production incidents. Ability to work effectively with global teams across time zones. Proficiency in English communication. Nice To Have Experience with authentication patterns including OAuth and device flows. Experience building fault‑tolerant systems using queues and service‑based or mic ... (truncated, view full listing at source)