Configuration Analyst

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: In India, we operate as Next Gear India Private Limited, a fully-owned subsidiary of Cotality with offices in Kolkata, West Bengal, and Noida, Uttar Pradesh. Next Gear India Private Limited plays a vital role in Cotality's Product Development capabilities, focusing on creating and delivering innovative solutions for the Property & Casualty (P&C) Insurance and Property Restoration industries. While Next Gear India Private Limited operates under its own registered name in India, we are seamlessly integrated into the Cotality family, sharing the same commitment to innovation, quality, and client success. When you join Next Gear India Private Limited, you become part of the global Cotality team. Together, we shape the future of property insights and analytics, contributing to a smarter and more resilient property ecosystem through cutting-edge technology and insights. The Opportunity As a Configuration Analyst , you are the technical engine of our delivery team. Your focus is on high-precision execution—taking requirements and turning them into functional system logic within our SaaS platforms. This is an ideal role for someone with a strong technical foundation who wants to become an expert in software implementation and automated workflows. What You’ll Actually Do System Execution: Work within the ticket queue to build out client flows, set up automations, and adjust system logic according to project specs. User Administration: Execute day-to-day user management tasks in multiple internal systems, including account creation, password resets, and permission updates. Precision Auditing: Review and edit XML and JSON configurations to ensure the system is functioning exactly as intended. Learn the Platform: Deep-dive into our proprietary configuration tools. We provide the training; you provide the analytical mindset and technical curiosity. Support & Troubleshooting: Work alongside Senior Consultants to identify logic errors and refine system behavior during the testing phase. Self-Directed Management: Manage your assigned tickets independently, ensuring everything is completed accurately and within the expected timeline. Schedule & Work Model (Kolkata Office) Working Hours: 1:00 PM to 10:00 PM IST . Hybrid Model: Team members are in the office for the first half of the day, 3 days a week. You may leave the office around 4:00 PM or 5:00 PM IST and finish your shift from home. Training: Comprehensive product and system training is provided for both roles. Job Qualifications: Job Qualifications Experience: 2–3 years in a technical role (Configuration, Tech Support, or QA) and/or a Bachelor’s degree in a STEM field. Markup Skills: Mandatory experience with XML . You must be comfortable reading and editing markup languages to verify system behavior. Technical Aptitude: Foundational knowledge of SQL , JSON , and programming logic (Python preferred). Operational Discipline: Proven abili ... (truncated, view full listing at source)