Payor Partnerships, Senior Manager

Payor Partnerships, Senior Manager About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes https://equip.health/outcomes and treatment approach at www.equip.health. http://www.equip.health Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture.  Recognized by Time https://time.com/collection/time100-companies-2023/6285207/equip/ as one of the most influential companies of 2023, along with awards from Linkedin https://www.linkedin.com/pulse/linkedin-top-startups-2022-50-us-companies-rise-linkedin-news/ and Lattice https://lattice.com/blog/announcing-the-2023-finalists-for-lattices-people-success-awards, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the role The Senior Manager, Payor Partnerships is a strategic leader and responsible for driving the growth and success of Equip’s most critical health plan relationships. Reporting to the Director of Payor Partnerships, you will directly manage a high-impact book of business while leading and developing a team Payor Partnership Managers. You are a trusted advisor to health plan executives and a mentor to your team, bridging the gap between high-level contract strategy and day-to-day operational excellence. This role is ideal for a seasoned healthcare leader who thrives on hitting individual growth milestones while simultaneously elevating the performance of a high-functioning team. Responsibilities - Be accountable for long term strategy, relationships, and growth of a dedicated book of key health plan partners. - Lead, mentor, and advocate for a team of Payor Partnership Managers, ensuring they have the tools, training, and strategic guidance to exceed their individual goals. - Own contract strategy & renewals to optimize partnership structure and success. - Serve as intermediary to fairly represent health plan interests and needs to Equip business (product feedback, operational design/support, member support, clinical care). - Accountable for health plan satisfaction, deepening relationships, and & identifying expansion opportunities to new markets, states, and lines of business. - Produce and deliver high quality, actionable client meeting agendas, presentations and report content, leveraging data and insights to frame comprehensive Equip value proposition. - Ensure our health plan partners are well positioned for program success by executing a best in class implementation and account management strategy that achieves key program milestones and exceeds expectations. - Perform other duties as assigned. Qualifications - 5+ years of experience in roles of Account/Client Management, Customer Success, and/or Business Development within the Healthcare industry. Strong preference for Behavioral Health experience in working with Managed Care Organizations (MCOs). - 2+ years of people management experience, with a proven track record of coaching team members to hit performance targets. - Proven record of growing a book of business sustainably and consistently. - Experience owning and managing multiple concurrent relationships with a diverse client base while navigating through ambiguity and shifting priorities. - Strong interpersonal skills, adept at building strong working relationships, understanding roles and respo ... (truncated, view full listing at source)