Pega Business Architect Support

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work The ECM Support Analyst will be responsible for executing task requests across the ECM Support Team and supporting ongoing operational needs. Leveraging prior experience in ECM support or similar initiatives, this role ensures efficient completion of research, analysis, documentation, and communications. The analyst will support meetings through notetaking, ensure timely and accurate updates to leadership, and maintain structured documentation repositories within SharePoint. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively across workstreams. Key responsibilities: Execute task requests in support of the ECM Support Team Conduct research and analysis to support ongoing initiatives Support meetings through note - taking and documentation Maintain routine communication cadences with EDCMO leadership and ECM workstreams Update, maintain, and monitor SharePoint document repositories Ensure timely follow‑up and tracking of assigned items Collaborate with cross-functional partners to drive operational clarity and execution Here’s what you need: Pega Certification (required) Experience supporting ECM or related operational/technical initiatives Strong analytical, documentation, and communication skills Ability to work in a fast-paced, detail‑oriented environment Familiarity with SharePoint site management and document governance Nice to have: Experience in large-scale or government‑related support environments Exposure to workflow or case‑management systems Eligibility requirements: Candidates MUST be a U.S. Citizen Must be eligible to obtain a government Public Trust Clearance #LI-Platforms As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $64,000 $124,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the respon ... (truncated, view full listing at source)