Sr. People Relations Partner

Sr. People Relations Partner BUILDING THE FUTURE OF CRYPTO Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture https://www.kraken.com/culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here https://support.kraken.com/hc/en-us/articles/226090548-How-to-create-an-account-on-Kraken. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security https://blog.kraken.com/crypto-education/security-at-kraken, crypto education https://blog.kraken.com/category/crypto-education, and world-class client support https://blog.kraken.com/crypto-education/support-at-kraken through our products like Kraken Pro https://pro.kraken.com/, Desktop https://www.kraken.com/desktop, Wallet https://www.kraken.com/wallet, and Kraken Futures https://www.kraken.com/features/futures. Become a Krakenite and build the future of crypto! PROOF OF WORK THE TEAM Our People team is called the Krakenite Experience (KX) team, and our aim is to become a world leader in People Experience. We are now hiring a People Relations Partner to join our rediverse and forward‐thinking global company. Note: This is a 6 month contract opportunity. THE OPPORTUNITY - Partner with HR and business leaders to manage performance management cases from start to resolution, including coaching managers and supporting termination decisions when necessary - Guide leaders through employee relations situations including conduct concerns, policy violations, performance issues, and employee complaints - Conduct investigations into employee concerns - Gather documentation, interview stakeholders, and prepare clear investigation summaries and recommendations - Ensure employee relations actions are well documented and compliant with employment laws and company policies - Identify potential risk signals or patterns in employee behavior and escalate concerns appropriately - Maintain accurate records of employee relations cases within our case management systems - Partner with Legal, HR, Payroll, and IT to ensure seamless and compliant off-boarding processes - Contribute to improvements in employee relations processes, documentation, and internal resources (e.g., knowledge bases or Confluence pages) - Deliver occasional training or guidance for managers on performance management, investigations, and people relations best practices SKILLS YOU SHOULD HODL - 5+ years experience in Employee Relations, HR Business Partnering, or People Relations - Strong experience supporting performance management processes and termination decisions - Experience conducting workplace investigations and handling sensitive employee matters - Solid understanding of employment law and HR compliance requirements (U.S. experience required; global exposure a plus) - Ability to document cases clearly and thoroughly while communicating effectively with leadership - Comfortable working in a fast-paced, ambiguous environment and handling multiple cases simultaneously - Strong judgment and ability to spot risk signals early and escalate when needed - Excellent communication and stakeholder management skills - High level of discretion when handl ... (truncated, view full listing at source)