Lead, Product Operations - Growth

Lead, Product Operations - Growth Department: Product Team: Product Operations Location: New York, United States Type: Full-Time **About the Role** As the Product Operations lead for Rider Growth - you will serve a critical role in the future of Mobility growth at Uber. In this role you will be the person responsible for bridging business needs into tech roadmaps, and solve problems that lie at the intersection between the two. This role requires an ability to problem solve strategically, align global cross-functional stakeholders, launch products globally with high velocity, and quickly make user and business impact within a complex organization. **What the Candidate Will Do:** You will be driving success of Rider growth at Uber, and directly managing a team of Product Operations managers to get it done. A representative sampling of the responsibilities you will be tackling with the team you're leading: - Align global executive stakeholders to ensure product strategies are informed with on-the-ground, locally relevant information; and unblock budget and launch requirements to operationalize tech products/features. - Own the entire go-to-market strategy and execution for Rider growth product features. You will be responsible and held accountable for launch timelines and unblocking global scale. - Prioritize business insights for the Tech team to ensure Tech deeply understands voice of the customer and how to adapt globally-built products for local contexts. - Drive program management across many stakeholders working in parallel with Tech to unlock product launches and roll-outs: Marketing, Legal, Finance, Customer Support, Operations, and many more. - Create focus and transparency around product work via strong communications and operating models, and strong company-wide alignment around core objectives and key results. - Own the efficiency of the product stack: identify and fix areas where the product development process lacks velocity, transparency, or effectiveness. **Basic Qualifications:** - 8+ years experience in start-up, tech, consulting, or banking, with high preference for Pro