Senior Central Operations Manager, Marketplace, Portfolio

Senior Central Operations Manager, Marketplace, Portfolio Department: Operations Team: Regional Operations Location: Amsterdam, Netherlands Type: Full-Time **About the Role** The EMEA Mobility Central Operations team, in close partnership with Regional teams, shapes the vision, strategy, and execution of Uber’s Mobility operations across Europe, the Middle East, and Africa (EMEA). Operations is at the heart of our business, ensuring seamless experiences for our riders and driver partners while driving the growth of Uber’s platform. Central Operations consists of five verticals Rider Operations, Driver Operations, Marketplace, Business Operations and Small Cities / Expansion. The Marketplace team sits at the crux of Uber’s two-side marketplace, with our riders on the one side and our driver-partners on the other. Through optimal pricing decisions, the efficient and targeted use of rider promotions and driver incentives, and leveraging Uber’s powerful pricing and matching technology, we ensure that our marketplace continues to operate smoothly and is well set up for long-term growth. We are looking for a new Senior Operations Manager focused on Portfolio Marketplace. This role will play a pivotal part in driving growth through elevating our marketplace strategy and management for our non-UberX product portfolio, covering both Premium as well as Low Cost products. Through deep analysis and structured thinking, you’ll develop actionable insights and frameworks to unlock business opportunities and improve the rider and driver experience. You will do this in close collaboration with the central Rider Operations team and Local Operations teams. We’re looking for a highly analytical and proactive problem solver who can build a strong intuition for the ridesharing marketplace. This role requires a deep curiosity for marketplace dynamics, a track record of turning complex challenges into scalable solutions, and the ability to collaborate effectively with regional and cross-functional teams. **What the Candidate Will Do:** 1. **Evolve our marketplace strategy to maximize the growth of our non-UberX product portfolio**, ensu