Product Manager, MuleSoft

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for an experienced Product Manager to own the vision, strategy, and end-to-end execution of our Integration, API Management, and B2B/EDI product portfolio. This is a high-impact role at the intersection of enterprise integration, API-led connectivity, supply chain digitization, and platform strategy — spanning the full spectrum of how modern enterprises connect applications, expose and govern APIs, and exchange transactions with their trading partner ecosystems. You will serve as the connective tissue between engineering, customers, partners, and go-to-market teams — translating complex integration patterns, API lifecycle requirements, and B2B workflows into elegant, scalable product experiences. The ideal candidate is equal parts strategist and practitioner: someone who can articulate a multi-year product roadmap to executives while also rolling up their sleeves to whiteboard an event-driven architecture, review an OpenAPI spec or API governance policy, dissect an EDI mapping, or troubleshoot an API or AS2 connectivity issue with a customer. You are as comfortable debating rate-limiting strategies and federated API management models as you are unpacking a trading partner's B2B implementation guide — and you see the common thread between all of them as one coherent integration story. What You'll Do Product Strategy & Roadmap Own the innovation roadmap for core application integration, API Management, and B2B/EDI, balancing near-term customer needs with long-term platform bets (including AI-assisted integration, agentic patterns, and MCP/A2A protocols). Define crisp product requirements (PRDs, specs, success metrics) and partner with Engineering, Design, and Architecture to ship high-quality releases on a predictable cadence. Translate market trends — federated API management, event-driven architecture, legacy modernization, - AI integration — into differentiated capabilities that advance MuleSoft's leadership. Make disciplined build / buy / partner decisions and ruthlessly prioritize using data, customer evidence, and business impact. Customer Discovery & Advisory Be deeply customer-facing. Run structured discovery with enterprise customers and prospects to understand their integration landscape, business vision, and pain points across application integration, APIs, and B2B/EDI. Act as a trusted advisor — guide customers on how to leverage existing Anypoint capabilities (Runtime Manager, API Manager, Flex Gateway, Partner Manager, DataWeave, etc.) in meaningful, outcome-oriented ways before pushing for new features. Build a durable customer council for integration, API Management, and B2B/EDI; convert qualitative insight and quantitative signal into roadmap conviction. Represent MuleSoft externally at customer briefings, EBCs, user groups, and community meetups. Cross-Functional Go-to-Market Partnership Partner with Solution Engineering to improve deal conversion — arm SEs with demos, reference architectures, POV assets, and discovery playbooks for integration, API, and B2B Integration opportunities. Partner with Professional Services to drive successful implementations — codify delivery patterns ... (truncated, view full listing at source)