Senior QA Manager - Star Trek Fleet Command

Scopely is looking for a Senior QA Manager to join our Star Trek Fleet Command team within our Midcore division, in Barcelona, Dublin, or the UK, on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market. What You Will Do Reporting to the Executive Producer, you will adapt, build upon, and direct all QA operations for Scopely’s exciting flagship title, Star Trek Fleet Command (STFC). Overseeing both internal and external teams/studios, you will be responsible for devising the QA strategy, managing resources, and administering and coordinating tools while working closely with the Senior Leadership team to align on big picture goals and direction while championing a culture of quality throughout the business. As part of the Scopely family, you will represent STFC’s quality efforts and work closely with our sister companies to maximise efficiency and make use of all available facilities, whilst ensuring our core fundamentals of “Quality First” are always upheld. You will help shape the future on how we continue to iterate to success, and evolve the way we work. Manage the STFC QA Leadership team, spanning all areas of the project Define and execute department strategy, striving for continuous improvement within a fast paced changing environment. Proactively drive and educate the business wide importance of a Culture of Quality, helping to deliver its presence in all that we do. Build on existing team metrics for measurement of quality and operational excellence, always looking at how we can improve. Drive and coordinate our 3rd Party offshore QA team, communicating clear expectations and identifying areas for improvement, accompanying these with suggested solutions and support. With the Executive Producer, plan, build and work to an Annual Operating Plan within the QA department, based on project movement and growth. Ensure STFC releases are always of the highest standard, both in terms of defect mitigation user experience. Investigate if and when serious issues make it into the Live environment, plugging gaps and helping mitigate future occurrences What We're Looking For Exceptional leadership and managerial skills with proven experience Excellent verbal / written communication and an excellent attention to detail Excellent time management, accountability and organisational skills An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met Proactive, enthusiastic and self-motivated Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines High level commercial awareness with an understanding of business priorities and goals Comfortable travelling on occasion to offshore team locations Exceptional reporting capabilities Extensive knowledge of JIRA and/or similar bug-tracking systems Please ensure that the résumé/CV you attach is written in English. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainmen ... (truncated, view full listing at source)