Associate Platform Consultant

Yext (NYSE: YEXT) is the leading brand visibility platform, built for a world where discovery and engagement happen everywhere — across AI search, traditional search, social media, websites, and direct communications. Powered by over 2 billion trusted data points and a suite of integrated products, Yext provides brands the clarity, control, and confidence to perform across digital channels. From real-time insights to AI-driven recommendations and execution at scale, Yext turns a brand's digital presence into a competitive advantage, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is seeking highly-organized, motivated, technically-minded and hardworking Associate Platform Consultant to join the Yext Services team. The Associate Platform Consultant (APC) is a dynamic hybrid role that blends technical consulting, implementation expertise, and project management. In this position, you will lead the end-to-end delivery of Yext solutions for our enterprise clients, serving as their primary technical partner throughout the journey. APCs translate business needs into scalable configurations, collaborate with cross-functional teams, and ensure seamless implementation across the full Yext product suite. What You'll Do Serve as the technical face of Yext for assigned clients – understanding business goals and recommending best-fit solutions across the Knowledge Graph, Pages, Search, Reviews, Analytics, and Connectors (all Yext products). Lead end-to-end solution delivery—define and execute plans to turn client business goals and requests into functioning Yext solutions. This includes: requirements gathering, documentation, scope definition, sprint planning, cross-team coordination, QA, deployment, and post-launch validation. Own hands-on platform configuration and implementation – set up the Yext platform to support Client solution, including entity/data modeling, configuration updates, connector setups, data ingestion, data/pages/search experience QA, schema optimization, and search experience tuning. Act as the Technical Project Manager for all workstreams—creating timelines, tracking dependencies, escalating risks, driving accountability, and ensuring alignment across Engineering, Product, Design, and client stakeholders. Run project execution using tools like Zendesk and JIRA – creating tickets, managing sprint cadence, reviewing deliverables, validating outcomes, and ensuring on-time delivery. Lead UAT cycles – prepare/ follow test cases, gather client feedback, iterate with internal teams, and ensure the final solution meets business success criteria. Manage both recurring clients and one-time implementations – planning capacity, identifying risks, sequencing work, and driving projects to completion with minimal oversight. Serve as a subject matter expert (SME)- on Yext’s platform capabilities, providing training, guidance, and best practices to clients and internal teams. Configure Yext using team best practices that accelerate a client’s digital performance related to search visibility and SEO trends, learning from senior teammates and developing ability to become a strategic expert over time Effectively escalate roadblocks with product, delivery process, or workflow gaps to manager to help drive continuity of servicing on assigned accounts.. Deliver status updates, documentation, risk reports, and communication cadences to ensure clarity, alignment, and stakeholder confidence at all times. What You'll Have 2–4 years of experience in technical implementation, consulting, program management, or software delivery roles Strong analytical and problem-solving skills Hands-on experience with data operations (Excel, CSVs, transformations) Strong written and verbal English communication skills. Demons ... (truncated, view full listing at source)