Product Designer

Why you should join usTandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world.An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time.Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.About the roleWe are looking for a Product Designer to help define how we build and scale our platform, and be a strategic partner across the business. You'll work across our entire product surface area, from patient-facing applications to enterprise tools for pharmaceutical companies.We are committed to investing in design, and we are looking for designers who will push our thinking. We are not just looking to elevate the quality bar for healthtech products, we are building consumer-grade experiences that our users love and can’t wait to tell others about.This is a demanding role, with a high level of autonomy and responsibility. We expect sharp product thinking, high craftsmanship, and the ability to ask the right questions to get to the why. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.What you’ll doDesign products across consumer applications, enterprise tools, and AI-powered workflowsCollaborate closely with engineering, product, and operations to envision, prioritize, and drive projectsFacilitate user research to keep our pulse on our users' needs and pain pointsParticipate actively in client engagements, working directly with customers to understand requirements and deliver innovative solutionsBuild and evolve our design system to support rapid scalingWe’ll be most excited if you have5+ years experience designing softwareStrong design skills and the ability to run projects independentlyA knack for untangling and simplifying complexity, then designing elegant, focused solutionsImpeccable craftsmanship and tasteClear communication and strong design rationale that allows you to be an effective participant both internally and externallyTrack record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goalsHigh NPS with your former teammatesThis is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.Working with usTandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:Commit to audacity. "Whether you think you can, or you think you can't – you're right.”Do the math. Be rigorous, assume nothing.Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.Spit it out. Be dire ... (truncated, view full listing at source)