Product Operations Analyst

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p>At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.</p> <p><span style="font-size: 14pt;"><strong>Who You Are:</strong></span></p> <ul> <li><strong>An early-career professional, from a recent graduate up to 2 years of experience,</strong> looking to build a career in product operations.</li> <li><strong>A Passion for Product Tech:</strong> You are fascinated by how technology products are built, launched, and improved. You're eager to learn and contribute to the product lifecycle.</li> <li><strong>Curious about AI:</strong> You don't need to be an expert, but you're an enthusiast who is interested in learning about the latest AI technologies and tools and their potential to improve user experiences.</li> <li><strong>Analytical Data-Curious:</strong> You have a knack for looking at data to find patterns and answer questions. You're comfortable with spreadsheets (Excel/Google Sheets) and are excited to learn more about data analysis.</li> <li><strong>A Problem-Solver:</strong> You enjoy tackling challenges and are motivated to find efficient solutions. You're organized, detail-oriented, and not afraid to ask questions to get to the root of a problem.</li> <li><strong>Eager to Learn Technical Skills:</strong> You have an interest in learning data analysis tools. Any exposure to SQL or other data tools is a plus, but a strong desire to learn is most important.</li> <li><strong>Collaborative Hands-On:</strong> You are a team player who is ready to roll up your sleeves and help with a variety of tasks, from testing new features to analyzing user feedback.</li> </ul> <p><span style="font-size: 14pt;"><strong>What You'll Do:</strong></span></p> <ul> <li><strong>Support Product Rollouts Adoption:</strong> Work closely with product, design, and operations teams to help execute outreach and rollout plans for new features.</li> <li><strong>Contribute to Product Development:</strong> Act as a key tester for new product capabilities. You'll document your findings, share user feedback with the product team, and help identify areas for improvement.</li> <li><strong>Analyze Feature Performance:</strong> Assist in monitoring the performance of new features by tracking key metrics, analyzing user behavior, and summarizing insights for the team.</li> <li><strong>Champion the User Experience:</strong> Be a voice for our users. You'll help gather, organize, and analyze user feedback from various channels to inform the product roadmap.</li> <li><strong>Streamline Team Operations:</strong> Support the team by identifying opportunities to make our processes more efficient, whether through better documentation, improved feedback loops, or simple automations.</li> </ul> <p><span style="font-size: 14pt;"><strong>Nice To Have:</strong></span></p> <ul> <li><strong>Familiarity with Automation Tools:</strong> Any experience playing with tools like Zapier or other no-code/low-code platforms is a bonus.</li> <li><strong>Data Analysis Exposure:</strong> Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker.</li> <li><strong>Internship or Projec ... (truncated, view full listing at source)