Sr. Manager, Compounding Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.About the Role:As the Sr. Manager, Compounding Operations, you will lead a team of Specialists (CAPA/Deviation, Documentation, Validations, & OpEx) that is responsible for meeting and maintaining productivity and quality standards within our compounding operations. You will support a brand-new, state-of-the-art facility that requires experience in scaling the business without compromising quality and compliance. You will be a key leader in daily operations, driving continuous improvement, and increasing building capacity within the labs to meet growing demands. This role is based onsite in our New Albany, OH facility and will report to the Director of Operations, Non-Sterile Compounding 503A | 503B.You Will:Lead and develop a team of functional Specialists supporting CAPA/Deviation, Documentation, Validation, and Operational ExcellenceOwn productivity, quality, and compliance performance across compounding operationsSupport ramp-up and scale of a new, state-of-the-art compounding facility without compromising GMP standardsDrive continuous improvement initiatives to increase lab throughput, efficiency, and capacityPartner with Quality, Engineering, and Operations to maintain inspection-ready systems in a 503A/503B environmentIdentify operational constraints and implement scalable, compliant solutions to meet growing demandProvide day-to-day leadership presence within operations, ensuring consistent execution and accountabilityEstablish and monitor KPIs tied to safety, quality, output, and operational excellenceLead and support validation activities associated with equipment, processes, and facility expansionEnsure robust documentation practices that support compliance, traceability, and right-first-time executionChampion a culture of quality, compliance, and continuous improvement across the organizationAct as a key escalation point for operational risks, compliance gaps, and performance challengesYou Have:8-10 years of operational leadership in the pharmaceutical industry and/or relevant experience in a pharmaceutical manufacturing environment and/or 503A, 503B pharmacy.Cross-functional team leadership, partnering with Quality, Compliance, R&D, etc. Works well with a team and independently.Working knowledge of lean leadership tools and practices (Six Sigma, 6S, etc)Attention to detail in a fast-paced environment.Working knowledge of USP 795, 797, 800, and/or cGMPPhysical exertion is required. Including, but not limited to, walking, standing, stooping, bending, and lifting up to 50lbs.Bachelor’s Degree preferred or relevant experienceOur Benefits (there are more but here are some highlights):Competitive salary & equity compensation for full-time rolesUnlimited PTO, company holidays, and quarterly mental health daysComprehensive health benefits including medical, dental & vision, and parental leaveEmployee Stock Purchase Program (ESPP)401k benefits with employer matching contributionOffsite team retreatsConditions of Employment: This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be ... (truncated, view full listing at source)