Sr. Software Engineer, Back End

<div class="job__description body"> <div> <p class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="52grb-0-0"><strong><span data-offset-key="52grb-0-0"><span data-text="true">Location: </span></span></strong><span data-offset-key="52grb-0-1"><span data-text="true">Raleigh, NC - Hybrid: Onsite 3 days / week</span></span></p> </div> </div> <h2>Team Description </h2> <p>Pendo’s Integrations team enables our customers to become truly product-led by deeply embedding Pendo data into the rest of their technology stack. We build and maintain the backend systems that power key integrations with external applications and services — helping customers unlock the value of product insights across their broader workflows. The Integrations team is looking for a Senior Back End Engineer to join us in building the systems that bring Pendo’s insights into the tools our customers use every day.</p> <h2>Key Responsibilities</h2> <ul> <li><strong>Architect, design, and deliver large-scale backend services</strong> that power Pendo’s integrations with third-party systems such as Salesforce, Slack, Segment, and other enterprise tools.</li> <li><strong>Build and optimize distributed, event-driven data pipelines</strong> that reliably process and sync high volumes of behavioral and product analytics data.</li> <li><strong>Lead complex technical initiatives</strong> from discovery through design, implementation, testing, and production rollout.</li> <li><strong>Design, implement, and harden public- and private-facing APIs</strong> with a focus on performance, correctness, and maintainability.</li> <li><strong>Use AI-powered tools and workflows (LLMs, code assistants, automation frameworks) </strong>to enhance developer productivity and streamline how we design, build, and maintain integrations.</li> <li><strong>Collaborate cross-functionally</strong> with product, design, infrastructure, and partner teams to translate customer and business needs into elegant technical solutions.</li> <li><strong>Mentor and uplevel engineering peers</strong>, contribute to design reviews, and promote best practices in coding, reliability, testing, observability, and performance.</li> <li><strong>Drive operational excellence</strong> through robust monitoring, alerting, and continuous improvement of availability, throughput, and cost efficiency.</li> <li><strong>Contribute to technical strategy</strong>, architectural decisions, and long-term roadmaps for Pendo’s integration platform.<br><br></li> </ul> <h2>Qualifications</h2> <ul> <li><strong>5+ years of professional backend engineering experience</strong>, ideally in distributed systems, web applications, data-intensive products, or integration platforms.</li> <li>Strong proficiency in a compiled backend language (e.g., <strong>Go, Java, Python, C++</strong>) and experience designing scalable services or APIs.</li> <li>Experience building and operating <strong>high-throughput pipelines, microservices, or event-driven architectures</strong>.</li> <li>Experience with <strong>cloud platforms (AWS/GCP)</strong>, containerization (Docker, Kubernetes), and relational or NoSQL databases.</li> <li>Strong understanding of <strong>performance optimization, resiliency patterns, and scalable system design</strong>.</li> <li>Experience writing and maintaining <strong>unit, integration, and end-to-end tests</strong>.</li> <li>Strong communication, collaboration, and technical leadership skills.</li> <li>BS+ in Computer Science or equivalent experience.</li> <li>Familiarity with integrating external APIs, authentication models, and partner platforms is a plus.<br><br></li> </ul> <h2>Attributes Mindset</h2> <ul> <li>Self-motivated, accountable, and eager to solve complex challenges.</li> <li>Passionate about building products that impact millions of users.</li> <li>Thrives in a collaborative, fast-paced environment.</li> <li>Committed to learning, mentoring, and continuous improvement.</li> </ul> <h2>Tech ... (truncated, view full listing at source)