Executive Operations R&D

<div class="content-intro"><p style="line-height: 1.2;"> </p> <hr> <p><strong>About Gusto</strong></p> <p><span style="font-weight: 400;">At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our </span><a href="https://gusto.com/about/careers/total-rewards"><span style="font-weight: 400;">Total Rewards philosophy</span></a><span style="font-weight: 400;">. </span></p></div><p><strong>About the Role:</strong></p> <p>The Executive Operations partner will work closely with leaders within the Engineering, Product Design, Product Management, and Data (RD) organization. This person will be responsible for ensuring the operations of the leaders runs smoothly and that the team has strong practices for coordination, execution, communication, and alignment. </p> <p>This role serves as the primary partner to 2-3 leaders within the RD organization. You will be in a key partnership position, helping to drive Gusto forward and scale. You will also be a part of the RD Executive Operations community and report directly to the lead RD Executive Operations partner.</p> <p><strong>Here’s what you’ll do day-to-day:</strong></p> <ul> <li><strong>Expert of ceremonies:</strong> strategically partner to prioritize and coordinate the leader’s time. Make sure it aligns with the priorities of the department, plus creating a system of accountability so that the time allocation can evolve and change as needed. The leader’s time should be prioritized in an intentional and deliberate way. Ideally, as proactively as possible, not reactively. Responsibilities include calendar management, including all internal and external meetings.</li> <li><strong>Meeting enabler</strong>: organize, attend, and track minutes plus action items with an eye on making every interaction productive and enjoyable. The magic here is in ensuring the right set of follow-up actions are taken, not all of them, and having the relationships in place to follow up with the stakeholders 1-1 if necessary.</li> <li><strong>Special projects:</strong> May include research, analysis, presentation preparation, cross-functional company programs, etc. These projects should be executed with quality, but the goal is not to have them become a large percentage of your time. The Product Services team must maintain time flexibility to adapt to the needs of the organization, ideally in a proactive way (not a reactive way).</li> <li><strong>Project management:</strong> keep multiple teams and projects on track in parallel. Gusto is a 2000+ person organization, and how we do planning and organize cross-functional work requires lots of moving parts at times. You will be a key enabler of things moving smoothly, or recognizing when they’re not and making changes to make it smoother.</li> <li><strong>Gifted communicator:</strong> represents the leaders well through phone, email, and chat with various internal and external stakeholders.</li> <li><strong>Culture carrier and community builder:</strong> Embody<a href="https://gusto.com/about/values"> Gusto Values</a> while planning team off-sites, team-building events, and connecting the dots between different parts of the Gusto organization.</li> <li><strong>Relationship builder:</strong> you’ll be getting to know hundreds of Gusties across the organization, as well as many external individuals. Creating meaningful and memorable interactions should be natural to you, and something that is a source of excitement.</li> </ul> <p><strong>Here’s what we're looking for:</strong></p> <p><strong>Work Background:</strong></p> <ul> <li>5+ years of direct administrative experience supporting one or more C-Level exe ... (truncated, view full listing at source)