Senior Technical Program Manager

<div class="content-intro"><h2 data-pm-slice="1 1 []">About Crunchyroll</h2> <p>Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.</p> <p>Join our team, and help us shape the future of anime!</p></div><h2><strong>Who We Are</strong></h2> <p>We’re a cast of characters working to shine a spotlight on anime. Crunchyroll, a Sony PIctures Entertainment subsidiary with employees across the globe, is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our <a href="https://www.crunchyroll.com/about/index.html">About Us</a> pages for more information.</p> <h2><strong>About the Team</strong></h2> <p>The Technology Solutions Business Operations organization is a distributed team responsible for coordinating initiatives for the Crunchyroll IT and Security teams. We work to standardize Agile methodologies for the organization, evangelize process improvements, and lead cross-team communications. By joining the Technology Solutions team, you’ll be a part of our Global Team of IT professionals, helping deliver the tools, services, and technical solutions that enable our internal teams to deliver a world-class anime experience to fans each and every day. </p> <ul> <li>This is a full-time, on-site position based in <strong>Dallas, TX; or Los Angeles, CA</strong></li> <li>Standard business hours with occasional travel for vendor meetings or project support as needed.</li> <li>Collaborative, cross-functional team environment with exposure to enterprise-level IT operations.</li> </ul> <h2>Join our team, and help us shape the future of anime!</h2> <h2><strong>About the role</strong></h2> <p>We are seeking an experienced, detail-oriented Senior Program Manager with a passion for leading teams, coordinating information, and solving problems across the IT organization.</p> <p>This role will be based on-site at least 3 days per week in one of our office locations—Dallas, TX; or Los Angeles, CA—and will play a critical role in managing IT initiatives. (Candidates must be able to work onsite at one of these locations)</p> <p>The ideal candidate brings a strong program management background, has demonstrated the ability to deliver against company strategic goals, and drives value through efficient process and data-driven insights.</p> <p>This position will report into the Senior Director of Program Management for the Technology Solutions group and will work closely with various teams across the business to support pivotal initiatives.</p> <h3><strong>Core Areas of Responsibility</strong></h3> <ul> <li>Organize, plan and track ongoing projects and strategic initiatives for the Technology Solutions teams</li> <li>Oversee the day-to-day progress of projects and initiatives with regard to schedule, scope, and process - and organizes information so it’s digestible for a globally distributed team</li> <li>Effectively lead meetings, track next actions, and proactively follow up on action items</li> <li>Build and leverage effective partnerships across technical and business communities</li> <li>Serve as a key liaison with relevant business groups to facilitate planning and collaboration between teams, align on goals, identify dependencies, mitigate risks, and effectively communicate regular updates to all stakeholders</li> <li>Demonstrate an understanding of the business and its structure, processes, and tools, and how initiatives positively impact the overall business </li> <li>Establish and maintain best practices and repeatable processes to increase ef ... (truncated, view full listing at source)