Internal Communication Manager

<h3><strong>Help shape how Veriff speaks to itself</strong></h3> <p>At Veriff, trust starts from within. As our <strong>Internal Communication Manager</strong>, you’ll play a central role in connecting our people to our mission, our strategy, and each other. This is a high-impact role for someone who thrives at the intersection of storytelling, strategy, and culture – and who knows that great internal communication isn’t just about sharing information, but about building belief.</p> <p>You’ll work closely with teams across <strong>Estonia, Brazil, the US, the UK, and Spain</strong>, making sure Veriffians feel informed, inspired, and supported – especially during moments of change, growth, or challenge.</p> <h3><strong>Why Veriff?</strong></h3> <p>Veriff is building the trust layer for the internet – to trust online, you need to Veriff. </p> <p>Our trust infrastructure helps businesses stay compliant, prevent fraud, protect users, and scale globally, enabling a safer, more transparent internet for everyone. Trusted by leading companies like Blockchain, Bolt, Bumble, Deel, Instacart, Monzo, Starship, Trustpilot, Uber, and Western Union across finance, marketplaces, mobility, gaming, and other industries.</p> <p>Behind that impact is a fast-growing, ambitious team working hard toward the mission of building the trust infrastructure for the internet, enabling honest people to be trusted globally. Our longer-term vision is to have Veriff passports for everyone on Earth. Your role will help ensure every Veriffian understands how their work contributes to that mission and vision – and feels proud to be part of it.</p> <h3><strong>What you’ll be responsible for</strong></h3> <p><strong>Own and evolve our internal communications strategy</strong></p> <ul> <li>Design and deliver a clear, engaging internal communication and engagement plan in partnership with the VP of Global Communication, Marketing, People Team, and team leads.</li> <li>Ensure business priorities, people news, and strategic initiatives are communicated clearly and consistently – always aligned with our values: <strong>accountability, great execution, and solution-oriented thinking</strong>.</li> </ul> <p><strong>Turn channels into experiences</strong></p> <ul> <li>Review and upgrade our internal communication channels (Slack, Confluence, etc.) so they truly work for our teams.</li> <li>Reimagine internal meeting formats like All Hands and “Hey, Veriff” to make them more engaging, meaningful, and impactful.</li> </ul> <p><strong>Create content people actually want to consume</strong></p> <ul> <li>Produce compelling written, audio, video content tailored to different audiences and channels.</li> <li>Introduce additional communication formats (e.g., video interviews, stories from across the business) that bring our global team closer together across time zones.</li> </ul> <p><strong>Strengthen Veriff’s employer brand</strong></p> <ul> <li>Partner with the Marketing and People teams to shape and amplify Veriff’s employer brand, ensuring our culture, values, and employee stories are reflected authentically.</li> <li>Identify internal stories, voices, and moments that showcase life at Veriff and turn them into strong employer branding content.</li> <li>Support recruitment campaigns with engaging internal and external storytelling.</li> </ul> <p><strong>Contribute to social media and external storytelling</strong></p> <ul> <li>Collaborate with the Marketing People team to contribute employee-focused content for Veriff’s social media channels.</li> <li>Help activate Veriffians as brand ambassadors by encouraging and supporting employee advocacy and social sharing.</li> <li>Ensure internal narratives and external messaging are aligned, consistent, and mutually reinforcing.</li> </ul> <p><strong>Be a trusted partner across the company</strong></p> <ul> <li>Collaborate closely with designers, developers, copywriters, and stakeholders across Veriff.</li> <li>Lead and support with ... (truncated, view full listing at source)