Professional Services Engineer (East Coast)

<div class="content-intro"><p>Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.</p></div><p>Join Airtable as a Professional Services Engineer and play a pivotal role in delivering complex, high-impact solutions for our largest enterprise customers. You’ll work at the intersection of technology and customer success, supporting technical integrations, migrations, and advanced AI deployments. This is a unique opportunity to collaborate with top-tier clients, enable partners, and shape the future of how organizations use Airtable to drive business outcomes.</p> <h1><strong>What you'll do</strong></h1> <ul class="mb1"> <li>Deliver technical components of post-sales services engagements, including integrations, competitor migrations, custom interfaces, and SSO/SCIM implementations</li> <li>Support complex AI deployments and leverage AI tools to accelerate project delivery</li> <li>Enable internal and partner teams on technical concepts, features, and best practices</li> <li>Collaborate with sales and solution architects in pre-sales conversations to secure technical wins with key accounts</li> <li>Drive customer business outcomes, balancing utilization, project delivery efficiency, and striving for strong CSAT results</li> <li>Work as part of project delivery teams and co-deliver with partner teams for enterprise customers</li> </ul> <h1><strong>Who you are</strong></h1> <div class="flex-auto line-height-4 py1 px1 overflow-auto focus-visible"> <div class="width-full focus-visible"> <div class="aiMarkdownRichText width-full pre-wrap break-word"> <ul class="mb1"> <li>Experienced in post-sales SaaS implementation or customer success, ideally with enterprise customers</li> <li>Skilled in web development (React), scripting (Python, JavaScript, etc.), and/or SSO/SCIM implementation</li> <li>Familiar with AI tools (e.g., Claude Code, Cursor) or eager to learn and apply new technologies</li> <li>Strong consultative and customer-facing skills, with a track record of delivering successful technical projects</li> <li>Demonstrated ability to learn new skills independently and a curiosity to explore emerging technologies</li> <li>Collaborative team player with experience in project delivery or partner co-delivery environments</li> </ul> </div> </div> </div> <div class="flex items-center justify-between p1 border-top colors-border-default overflow-hidden colors-background-subtler" data-container-id="async-cell-footer-container"> <div class="flex flex-auto"> </div> </div> <p><span style="font-weight: 400;">Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your </span><a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing"><span style="font-weight: 400;">EEO rights as an applicant</span></a><strong>. </strong></p> <p><span style="font-weight: 400;">VEVRAA-Federal Contractor</span></p> <p><span style="font-weight: 400;">If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our </span><a href="https://airtable.com/shrq13fCV8h1sx2t8"><span style="font-weight: 400;">Accommodations Request Form</span></a><span style="font-weight: 400;"> </span><span style="font-weight: 400;">and let us know how we m ... (truncated, view full listing at source)